FCA US LLC
resolution of issues, defects and closure of tasks in Stellantis systems (JIRA, EE Portal, Polarian, etc); tracking and managing related field issues; tracking, troubleshooting and managing related defects; applying quality and documented process as make necessary proposal and changes to enhance existing processes for better efficiency; Identifying opportunities for quality and productivity improvement and implement appropriate initiatives, demonstrate leadership in not just finishing the tasks but removing technical impediments for the team members; communicating technical project status to management and key stakeholders; working with other departments and existing teams to develop project and technical controls and standards that will enhance the effectiveness of the organizations project execution processes (phase gate process); ensuring documented traceability from requirements through test cases and through launch; managing issue triage, documentation, prioritization, root cause analysis and resolution working closely with business and development teams; documenting and communicating lessons learned to global team. driving continuous improvements through change management of Connected Vehicle applications and services.
REQUIREMENTS: Bachelors degree (or foreign academic equivalent) in Computer Science, Computer Engineering, Information Technology or related field of study and 2 years of experience in job offered, related Systems Operations or related. Experience must include: Experience with OTA Operations and connected vehicle technology; tracking large volume Campaign success rate/ Campaign Failure monitoring; working with car industry software configuration management; experience coordinating OTA updates across plant, aftersales and customers which involves vehicle ECU's, telematics and cloud infrastructure; experience tracking defects, troubleshooting issues(using tracking tools JIRA, DriveIT and GIMs) and applying quality process to fix OTA failure points(onboard and offboard) to increase OTA efficiency; experience working with teams to systematically classify and aggregate issue patterns, ensuring scalable resolution deployment across high volume vehicle population.
OTHER: Job Site: 800 Chrysler Drive, Auburn Hills, MI 48326. 40 hours/week. If offered employment must have legal right to work in U.S.
CONTACT: Sarah Armstrong, Human Resources Operations, 1000 Chrysler Drive, Auburn Hills, MI 48326 or send resume eng-res@stellantis.com. Please reference job code OTAOL-1.
REQUIREMENTS: Bachelors degree (or foreign academic equivalent) in Computer Science, Computer Engineering, Information Technology or related field of study and 2 years of experience in job offered, related Systems Operations or related. Experience must include: Experience with OTA Operations and connected vehicle technology; tracking large volume Campaign success rate/ Campaign Failure monitoring; working with car industry software configuration management; experience coordinating OTA updates across plant, aftersales and customers which involves vehicle ECU's, telematics and cloud infrastructure; experience tracking defects, troubleshooting issues(using tracking tools JIRA, DriveIT and GIMs) and applying quality process to fix OTA failure points(onboard and offboard) to increase OTA efficiency; experience working with teams to systematically classify and aggregate issue patterns, ensuring scalable resolution deployment across high volume vehicle population.
OTHER: Job Site: 800 Chrysler Drive, Auburn Hills, MI 48326. 40 hours/week. If offered employment must have legal right to work in U.S.
CONTACT: Sarah Armstrong, Human Resources Operations, 1000 Chrysler Drive, Auburn Hills, MI 48326 or send resume eng-res@stellantis.com. Please reference job code OTAOL-1.