Senior Software Engineer Job at Recruitment Room in San Francisco

AI customer service agent for B2C Companies

Company Size

Series A • 11-50

Industry

AI Tools

We’re shaping the future of conversational AI, fully automating customer support to elite levels for enterprises with a lean team of engineers.

Our customers trust our agents to navigate complex, real-world conversations with clarity, accuracy and scalability. We've deployed AI agents that resolve over 1 million support tickets monthly for one of our early customers alone. Now working with the most recognizable names in food delivery and crypto, we are gaining significant traction as a frontrunner in this space against our biggest competitors.

With multi-year contracts secured across several industries (closed the best crypto and food delivery companies of YC) and a large Series A round at $XXXM valuation that recently closed with investors such as Y-Combinator, Nexus VP, and Tier 1 investors, we’re on track to power the next trillion voice interactions.

Why Join Us?
- Momentum: Be a part of a team that has seen validation from both customers and investors alike
- Ownership: Be a key contributor to cutting-edge ML projects transforming industries and influence the company’s technical direction
- Growth: Develop yourself alongside top-tier engineers and founders

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Job Details

Salary

$150,000 - $300,000

Equity

Competitive Equity

Visa Sponsorship

H-1B, O-1, OPT

Benefits Perks
$150K–$300K base + competitive equity
Equinox membership
Wellness allowance
Full health, dental, and vision coverage
On-demand snacks, meals, and coffee to keep you fueled

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Requirements

• Exceptional Engineer: Strong experience in Python
• Interpersonally Acumen: Able to solve problems in a people-centric manner and communicate effectively, with experience in customer-facing roles
• Strong Background: CS, CS + Math, Applied Math, or EECS from top-tier school (top 20 U.S. program) with GPA ≥ 3.8
• Gritty: Capable of working long productive hours
• Experienced: 3-5 years of hands-on engineering experience (doesn't have to be fulltime)