Coworx Staffing Services LLC is hiring: Call center representative in Richmond
Coworx Staffing Services LLC, Richmond, VA, United States, 23214
Overview
CoWorx Staffing Services is seeking Call Center Representative candidates for a fantastic, employee-focused client in the Richmond, VA area. As a Customer Service Representative with the team, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience.
Location
Richmond, Virginia
Responsibilities
- Assist customers and business partners via telephone and email
- Handle customer complaints in a calm, professional manner
- Diagnose, assess and resolve problems or issues
- Monitor progress of delivery routes
- Scan haul-away pods and verify stamps
- Process changes or cancellations to delivery orders
Desired Background/Skills
- HS diploma or equivalent required
- Experience in a call center environment
- Strong customer service skills and the ability to satisfactorily resolve issues
- Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint
Other Information
This position is temp-to-hire working onsite; this is not a remote position.
Shift:
- Tues-Sat : 5:30am to 2:30pm – Sunday and Monday OFF
- Tues-Sat : 12:00pm to 8:30pm – Sunday and Monday OFF
- Sun-Thurs : 12:00pm-8:30pm – Friday and Saturday OFF
- Sun-Thurs – 5:30am to 2:30pm – Friday and Saturday OFF
Don’t miss out on this excellent opportunity to join a hardworking, supportive team—apply with us today to get started!
CoWorx is an equal opportunity employer dedicated to fostering a diverse and inclusive team. We believe that a varied workforce enhances our business outcomes and contributes to a brighter future for our internal teams, field talent, customers, and communities. We are committed to considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or veteran status, and we do not discriminate based on disability. If you are a person with a disability and require assistance during the recruitment process, please reach out to us.
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Interested candidates please reference job code 237875 when responding to this ad.