Putnam County, FL BOCC
Animal Services Care & Dispatch Technician (OPS)
Putnam County, FL BOCC, Palatka, Florida, United States, 32177
Salary:
$16.22 Hourly Location :
140 County Landfill Road - Palatka, FL Job Type:
Temporary (OPS) Job Number:
25-040 Department:
Planning & Development Opening Date:
09/11/2025
General Description
GENERAL DESCRIPTION This is a temporary part-time (20 hours a week) , An employee assigned to this classification gathers and generates information to and from the public and outside agencies and dispatches the appropriate personnel; ensures public safety, animal welfare, and officer safety. This position works to assist the public with opportunities to enhance animal care and welfare including, but not limited to adoptions opportunities, foster program administration, volunteer opportunities, on site coordination of donations, etc.
Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of the results obtained. Essential Job Functions
ESSENTIAL JOB FUNCTIONS Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Receives incoming calls from the public or outside agencies for animal-related services; evaluates information to determine services needed. Understands and explains state statutes and county ordinance(s) of animal welfare to the public and staff. Prioritizes requested field services, records information necessary to determine priority of complaint, location, nature of incident and status of complaint and notifies applicable officers to respond to requests for service. Conducts research of locations, person's histories, and relays information to officers; monitors animal field officers' location and safety remotely. Responsible for data entry, including but not limited to, entering animal control officer paperwork, vaccination records, transfer paperwork, checking lost and found reports, and intake paperwork. Assists with acquisition of aggressive and non-aggressive animals by means of restraint, vaccination, transport, and placement of animals into kennels. Conducts preliminary investigations and files reports on cruelty and animal neglect complaints. Works closely with other humane and law enforcement agencies on incidents involving animals. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. (These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related marginal duties as required.) Minimum Qualifications
MINIMUM QUALIFICATIONS KNOWLEDGE, ABILITIES, AND SKILLS Considerable knowledge of County ordinances regulating animal control and related legal procedures. Considerable knowledge of the Putnam County geographical area. Knowledge of effective telephone etiquette. Ability to comprehend and enforce County ordinances as they relate to animal services. Ability to deal effectively with the public, especially during emotional or stressful situations. Ability to effectively investigate complaints and prepare appropriate documentation. Ability to effectively handle animals in all situations. Ability to comprehend and utilize legal and court procedures as they apply to Putnam County Animal Ordinances. Ability to communicate effectively both orally and in writing. Ability to deal effectively with outside agencies, other County employees and the public. May be required to assist with emergency support functions (ESF) during emergencies or other related emergency duties as assigned. EDUCATION AND EXPERIENCE High school graduation or possession of an acceptable equivalency diploma. One (1) year work experience involving secretarial/clerical duties including the operation of a personal computer, keyboard, or similar data entry equipment. (A comparable amount of training, education, or experience can be substituted for the minimum qualifications.) LICENSES, CERTIFICATIONS, OR REGISTRATIONS Ability to possess and maintain a valid Florida Drivers' License. ESSENTIAL PHYSICAL SKILLS Acceptable eyesight (with or without correction). Acceptable hearing (with or without hearing aid). Ability to access, input, and retrieval of information from a computer. Ability to access file cabinets for filing and retrieval of data. Ability to sit at a desk and view a display screen for extended periods of time. Ability to answer a telephone. Ability to communicate using writing, speaking, hearing, and visual skills. ENVIRONMENTAL CONDITIONS Works inside in an office environment. (Reasonable accommodation will be made for otherwise qualified individuals with a disability or disabilities.)
SUPPLEMENTAL INFORMATION: Employment is AT-WILL An organization is only as good as the people it employs. To attract and retain the best team possible, the
Putnam County Board of County Commissioners
offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families today, and as they plan for their future. Below is a summary of the County Benefits for full-time employees: CORE BENEFITS • Medical/Health Insurance • Employee Life Insurance (up to $50,000) • Dental Insurance • Vision Insurance • Florida Retirement System • Employee Assistance Program
OPTIONAL BENEFITS • Supplemental & Dependent Life Insurance • Deferred Retirement Program (ICMA, Nationwide, & Valic) • Flexible Spending Accounts - Putnam County pays the monthly administrative fees. • Tuition Assistance Program - Subject to budgetary constraints. FLORIDA RETIREMENT SYSTEM (FRS)
The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee.
TUITION ASSISTANCE PROGRAM (for Board of County Commissioner employees only)
Regular, full-time employees are eligible for reimbursement of educational assistance funds. Contact the Human Resources Department for program details.
HOLIDAYS
are as follows: New Year's Day Martin Luther King Jr. Day Good Friday Memorial Day Independence Day Labor Day Veteran's Day Thanksgiving Day Day after Thanksgiving Christmas Eve Christmas Day Birthday Holiday - (for Board of County Commissioner employees only)
ANNUAL (VACATION) LEAVE
- All regular full-time employees assigned to a 37.50 work week will earn 90 hours to 150 hours, depending on classification and length of service. All regular full-time employees assigned to a 40 hour work week will earn 96 hours to 160 hours, depending on classification and length of service. Note: Leave accruals may differ for bargaining unit employees.
SICK LEAVE
- All regular full-time employees will earn sick leave at a rate of 13 days per year. Regular part time employees will accrue sick leave on a pro-rata basis. Note: Leave accruals may differ for bargaining unit employees.
OTHER BENEFITS Bereavement Leave Cost Saving Incentive Program Employee of the Quarter Program Jury Duty Pay
$16.22 Hourly Location :
140 County Landfill Road - Palatka, FL Job Type:
Temporary (OPS) Job Number:
25-040 Department:
Planning & Development Opening Date:
09/11/2025
General Description
GENERAL DESCRIPTION This is a temporary part-time (20 hours a week) , An employee assigned to this classification gathers and generates information to and from the public and outside agencies and dispatches the appropriate personnel; ensures public safety, animal welfare, and officer safety. This position works to assist the public with opportunities to enhance animal care and welfare including, but not limited to adoptions opportunities, foster program administration, volunteer opportunities, on site coordination of donations, etc.
Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of the results obtained. Essential Job Functions
ESSENTIAL JOB FUNCTIONS Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Receives incoming calls from the public or outside agencies for animal-related services; evaluates information to determine services needed. Understands and explains state statutes and county ordinance(s) of animal welfare to the public and staff. Prioritizes requested field services, records information necessary to determine priority of complaint, location, nature of incident and status of complaint and notifies applicable officers to respond to requests for service. Conducts research of locations, person's histories, and relays information to officers; monitors animal field officers' location and safety remotely. Responsible for data entry, including but not limited to, entering animal control officer paperwork, vaccination records, transfer paperwork, checking lost and found reports, and intake paperwork. Assists with acquisition of aggressive and non-aggressive animals by means of restraint, vaccination, transport, and placement of animals into kennels. Conducts preliminary investigations and files reports on cruelty and animal neglect complaints. Works closely with other humane and law enforcement agencies on incidents involving animals. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. (These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related marginal duties as required.) Minimum Qualifications
MINIMUM QUALIFICATIONS KNOWLEDGE, ABILITIES, AND SKILLS Considerable knowledge of County ordinances regulating animal control and related legal procedures. Considerable knowledge of the Putnam County geographical area. Knowledge of effective telephone etiquette. Ability to comprehend and enforce County ordinances as they relate to animal services. Ability to deal effectively with the public, especially during emotional or stressful situations. Ability to effectively investigate complaints and prepare appropriate documentation. Ability to effectively handle animals in all situations. Ability to comprehend and utilize legal and court procedures as they apply to Putnam County Animal Ordinances. Ability to communicate effectively both orally and in writing. Ability to deal effectively with outside agencies, other County employees and the public. May be required to assist with emergency support functions (ESF) during emergencies or other related emergency duties as assigned. EDUCATION AND EXPERIENCE High school graduation or possession of an acceptable equivalency diploma. One (1) year work experience involving secretarial/clerical duties including the operation of a personal computer, keyboard, or similar data entry equipment. (A comparable amount of training, education, or experience can be substituted for the minimum qualifications.) LICENSES, CERTIFICATIONS, OR REGISTRATIONS Ability to possess and maintain a valid Florida Drivers' License. ESSENTIAL PHYSICAL SKILLS Acceptable eyesight (with or without correction). Acceptable hearing (with or without hearing aid). Ability to access, input, and retrieval of information from a computer. Ability to access file cabinets for filing and retrieval of data. Ability to sit at a desk and view a display screen for extended periods of time. Ability to answer a telephone. Ability to communicate using writing, speaking, hearing, and visual skills. ENVIRONMENTAL CONDITIONS Works inside in an office environment. (Reasonable accommodation will be made for otherwise qualified individuals with a disability or disabilities.)
SUPPLEMENTAL INFORMATION: Employment is AT-WILL An organization is only as good as the people it employs. To attract and retain the best team possible, the
Putnam County Board of County Commissioners
offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families today, and as they plan for their future. Below is a summary of the County Benefits for full-time employees: CORE BENEFITS • Medical/Health Insurance • Employee Life Insurance (up to $50,000) • Dental Insurance • Vision Insurance • Florida Retirement System • Employee Assistance Program
OPTIONAL BENEFITS • Supplemental & Dependent Life Insurance • Deferred Retirement Program (ICMA, Nationwide, & Valic) • Flexible Spending Accounts - Putnam County pays the monthly administrative fees. • Tuition Assistance Program - Subject to budgetary constraints. FLORIDA RETIREMENT SYSTEM (FRS)
The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee.
TUITION ASSISTANCE PROGRAM (for Board of County Commissioner employees only)
Regular, full-time employees are eligible for reimbursement of educational assistance funds. Contact the Human Resources Department for program details.
HOLIDAYS
are as follows: New Year's Day Martin Luther King Jr. Day Good Friday Memorial Day Independence Day Labor Day Veteran's Day Thanksgiving Day Day after Thanksgiving Christmas Eve Christmas Day Birthday Holiday - (for Board of County Commissioner employees only)
ANNUAL (VACATION) LEAVE
- All regular full-time employees assigned to a 37.50 work week will earn 90 hours to 150 hours, depending on classification and length of service. All regular full-time employees assigned to a 40 hour work week will earn 96 hours to 160 hours, depending on classification and length of service. Note: Leave accruals may differ for bargaining unit employees.
SICK LEAVE
- All regular full-time employees will earn sick leave at a rate of 13 days per year. Regular part time employees will accrue sick leave on a pro-rata basis. Note: Leave accruals may differ for bargaining unit employees.
OTHER BENEFITS Bereavement Leave Cost Saving Incentive Program Employee of the Quarter Program Jury Duty Pay