Heartland of Perrysburg
Admission Coordinator
Heartland of Perrysburg, Charlottesville, Virginia, United States, 22904
Overview
Why You'll Love This Role:
Make a real impact at a critical time in people’s lives
Work in a collaborative environment with a caring, mission-driven team
Help coordinate timely, compliant, and efficient hospice admissions
Enjoy the flexibility and purpose of working in a patient-facing healthcare role
Key Responsibilities:
Serve as the primary point of contact for new patient referrals
Initiate outreach to patients and families within 1 hour of referral
Coordinate all admissions within the company’s 3-hour commitment window
Verify insurance benefits, payer source, and secure authorizations for hospice care
Communicate pending admissions to appropriate clinical and admission staff.
Collaborate with clinical teams, billing coordinators, and external referral sources
Enter accurate patient data and documentation into the electronic system
Participate in morning stand-up meetings, marketing activities, and outreach including seeking new referrals sources and developing strategies for company growth
Prepare marketing reports regarding referral statistics.
Maintain communication with pending and Not Taken Under Care (NTUC) patients
Support weekend and on-call admissions as needed
About You Qualifications – What You'll Bring:
High school diploma or equivalent
Previous experience in customer service
Strong skills in communication, organization, negotiation, public relations, and data entry
Familiarity with Microsoft Office and healthcare systems
Preferred Experience (Not Required):
LPN/LVN license or bachelor’s degree in Nursing, Business, Psychology, or Social Work
Hospice or medical office experience
Knowledge of hospice admission regulations, compliance, and insurance processes
We Offer Benefits for All Hospice Associates (Full-Time & Per Diem):
Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Additional Full-Time Benefits:
Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
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Legalese
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state specific requirements
We are proud to be an EEO employer
We maintain a drug-free workplace
Location
Heartland Hospice Our Company
At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.
Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
Our nationwide reach is powered by a family of trusted brands that include:
Hospice care:
Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
Palliative care:
Empatia Palliative Care, Emerald Coast Palliative Care
Home health care:
Heartland Home Health
Advanced illness management:
Illumia Health
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.
Make a real impact at a critical time in people’s lives
Work in a collaborative environment with a caring, mission-driven team
Help coordinate timely, compliant, and efficient hospice admissions
Enjoy the flexibility and purpose of working in a patient-facing healthcare role
Key Responsibilities:
Serve as the primary point of contact for new patient referrals
Initiate outreach to patients and families within 1 hour of referral
Coordinate all admissions within the company’s 3-hour commitment window
Verify insurance benefits, payer source, and secure authorizations for hospice care
Communicate pending admissions to appropriate clinical and admission staff.
Collaborate with clinical teams, billing coordinators, and external referral sources
Enter accurate patient data and documentation into the electronic system
Participate in morning stand-up meetings, marketing activities, and outreach including seeking new referrals sources and developing strategies for company growth
Prepare marketing reports regarding referral statistics.
Maintain communication with pending and Not Taken Under Care (NTUC) patients
Support weekend and on-call admissions as needed
About You Qualifications – What You'll Bring:
High school diploma or equivalent
Previous experience in customer service
Strong skills in communication, organization, negotiation, public relations, and data entry
Familiarity with Microsoft Office and healthcare systems
Preferred Experience (Not Required):
LPN/LVN license or bachelor’s degree in Nursing, Business, Psychology, or Social Work
Hospice or medical office experience
Knowledge of hospice admission regulations, compliance, and insurance processes
We Offer Benefits for All Hospice Associates (Full-Time & Per Diem):
Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Additional Full-Time Benefits:
Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
keywords - Hospice Admissions Coordinator, hospice admissions specialist, hospice referral coordinator, hospice intake coordinator, hospice admissions nurse liaison, patient intake specialist hospice, hospice referral nurse, hospice care admissions, hospice admissions process, hospice intake process, hospice patient onboarding, hospice eligibility verification, hospice insurance authorization, hospice patient referrals, hospice referral management, hospice patient intake, hospice admissions scheduling, hospice care coordinator, hospice liaison, hospice referral development, hospice admissions support, hospice admissions documentation, hospice care eligibility, hospice intake coordinator jobs, hospice admissions coordinator jobs, hospice intake specialist jobs, hospice referral coordinator jobs.
Legalese
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state specific requirements
We are proud to be an EEO employer
We maintain a drug-free workplace
Location
Heartland Hospice Our Company
At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.
Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
Our nationwide reach is powered by a family of trusted brands that include:
Hospice care:
Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
Palliative care:
Empatia Palliative Care, Emerald Coast Palliative Care
Home health care:
Heartland Home Health
Advanced illness management:
Illumia Health
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.