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Beckman Coulter Diagnostics

CRM & Sales Enablement Manager (REMOTE, USA)

Beckman Coulter Diagnostics, Chicago, Illinois, United States, 60290

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CRM & Sales Enablement Manager (REMOTE, USA)

Beckman Coulter Diagnostics is seeking a CRM & Sales Enablement Manager to drive the effectiveness and adoption of Salesforce CRM and CPQ platforms globally, with a focus on enabling sales teams through optimized tools, training, and strategic initiatives. This role supports funnel management, activity tracking, and large account planning initiatives, and partners with cross-functional leaders to ensure alignment and continuous improvement across commercial operations. You will be part of the North America Commercial Sales Enablement team and report to the Senior Director, North America Sales Enablement responsible for CRM, CPQ, and sales enablement tools and strategy. If you thrive in a collaborative, fast-paced, and high-impact role and want to help build a world-class sales enablement and CRM capability, read on. In this role, you will have the opportunity to: Serve as the global CRM (Salesforce.com) lead and business owner, partnering with IT and Sales to design, improve, and implement system enhancements that support commercial strategy. Lead CRM training, communication, and adoption efforts including activity tracking (SFI/Impact Pro) and funnel management, ensuring strong alignment with local leaders and driving accountability. Partner with the DBS Office and Commercial Leadership to pursue DBS certification for Funnel Management; identify performance gaps and facilitate coaching and countermeasures. Support deployment and integration of sales methodologies, including Korn Ferry/Miller Heiman and Large Account Network planning within Salesforce.com. Gather business requirements and serve as the liaison between Sales, Sales Operations, and IT to shape scalable CRM/CPQ solutions. Analyze CRM performance metrics, ensure data quality and usability, and recommend process improvements to enhance user experience and business outcomes. Participate in Agile sprints, define user stories, and manage documentation, testing, and on-time delivery of prioritized improvements. Provide leadership and consultative guidance to global users and system administrators, ensuring consistent practices, stakeholder engagement, and knowledge sharing.

Essential Requirements:

Bachelors degree required with 9+ years work experience OR Masters degree with 7+ years experience. Strong project management, ability to manage multiple tasks, and strong relationship building and communication skills. Proficiency with Microsoft Excel.

Preferred qualifications:

Experience with Salesforce.com or other CRM is preferred. Experience in identifying/gathering requirements, solution design and implementation, testing and sustainability, or related skills. Salesforce Administrator certification is preferred. Experience with CPQ systems (Oracle) at the Administrator level is preferred. Experience working in a cross-functional environment and interacting with multiple departments. Bias toward action with a track record of proactive problem solving.

Work arrangement

Beckman Coulter Diagnostics supports flexible, remote working arrangements for eligible roles. This position is eligible for remote work from your home; additional information will be provided during the interview process. Compensation and benefits

Annual salary range: $120,000 $135,000. Eligible for a bonus/incentive pay. Benefits include paid time off, medical/dental/vision insurance, and 401(k) for eligible employees. Note: Compensation and benefits are governed by company policy and applicable law. The company reserves the right to modify compensation and benefits at its sole discretion.

Equal Opportunity Employer: Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. Reasonable accommodations are available for applicants with disabilities. If accommodation is needed for the application or interview process, please contact: 1-202-419-7762 or applyassistance@danaher.com. For more information, visit www.danaher.com. #J-18808-Ljbffr