Lockton Companies
Minneapolis, Minnesota, United States of America
At Lockton, were passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. Were active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture,
you belong here. About the Position
Lockton is a global professional services firm with 6,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. To see the latest insights from Lockton's experts, check Lockton Market Update. A few of the reasons Associates love working at Lockton include: Opportunities for growth and advancement, including paid training and professional development 12-week paid parental leave A huge emphasis on community involvement Frequent athletic and wellness events Incredibly generous rewards; US Associates receive a Rolex for their 10 year anniversary!
Responsibilities
Respond to Clients inquiries, maintain documentation of communications, existing issues, and issue resolutions Support implementation of new lines of coverage by setting up account, collecting needed documentation, and reviewing plan details with Client and Carrier Gather and compile exposure information from the Client, including compiling loss-run schedules and client stratifications Request and collect quotes (new and renewal) from carriers Audit quotes, binders, and endorsements and make requests for changes as needed Process audits and create audit analysis for Client Receive policy, then update and complete policy check to ensure completeness Update specifications, application, and summary information to reflect changes during the year Monitor receipt of quotes from carriers once submitted and negotiated by more senior staff Bind coverage under direction of the Unit Manager/Account Executive Inform Client of any and all changes that may affect insurance premiums or coverage Gather and compile information for new business opportunities Input Client information into data management system, ensuring accuracy and completeness Generate materials for Client presentations and meetings Create and send compliance communications as needed Issue and process Client invoicing Engage with Producer and Accounting Department to determine action plan and assist in collection efforts or billing discrepancies Research industry trends and governmental regulations Perform other responsibilities and duties as needed
Qualifications
Bachelors Degree in Business Administration or related field and/or years of experience equivalent Typically three to seven years of Client services experience required Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint) Strong verbal and interpersonal communication skills required Understanding of industry trends and governmental regulations Ability to complete continuing education requirements as needed Ability to attend company, department, and team meetings, including industry training sessions Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information Ability to organize work and manage time efficiently to meet deadlines Ability to travel by automobile and aircraft Proficiency with office equipment such as computers, keyboards, calculators, photocopiers, and fax machines Ability to work on a computer for extended periods Ability to work outside normal business hours as needed Legally authorized to work in the United States
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture where our people, clients, and communities are treated with respect and dignity. Supporting diversity, equity, and inclusion is ingrained in our values. We believe that embracing everyone makes us stronger. We strive to cultivate a caring culture that learns from, celebrates, and thrives because of our differences. We recognize that recruiting, developing, and retaining people with diverse backgrounds and experiences is vital, and enabling our people to thrive personally and professionally is critical to our long-term success. About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, care for our people, and give back to our communities. Our 13,100+ Associates in over 155 countries are empowered to do whats right every day. We believe in the power of all people. You belong at Lockton. How We Will Support You
We empower you to be true to yourself. Your success is our success, and we offer opportunities to help you grow and create a rewarding career path, however you envision it. We are ready to meet you where you are today and support your evolving needs. In addition to industry-leading health insurance, we offer options to support your overall health and wellbeing. Any employment agency, person, or entity that submits an unsolicited resume to this site understands that the applicant's resume becomes the property of Lockton Companies, Inc. Lockton has the right to hire that applicant at its discretion and without fee. Agencies with fee agreements must submit applicants through the designated Lockton employment coordinator to be eligible for placement fees. #J-18808-Ljbffr
you belong here. About the Position
Lockton is a global professional services firm with 6,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. To see the latest insights from Lockton's experts, check Lockton Market Update. A few of the reasons Associates love working at Lockton include: Opportunities for growth and advancement, including paid training and professional development 12-week paid parental leave A huge emphasis on community involvement Frequent athletic and wellness events Incredibly generous rewards; US Associates receive a Rolex for their 10 year anniversary!
Responsibilities
Respond to Clients inquiries, maintain documentation of communications, existing issues, and issue resolutions Support implementation of new lines of coverage by setting up account, collecting needed documentation, and reviewing plan details with Client and Carrier Gather and compile exposure information from the Client, including compiling loss-run schedules and client stratifications Request and collect quotes (new and renewal) from carriers Audit quotes, binders, and endorsements and make requests for changes as needed Process audits and create audit analysis for Client Receive policy, then update and complete policy check to ensure completeness Update specifications, application, and summary information to reflect changes during the year Monitor receipt of quotes from carriers once submitted and negotiated by more senior staff Bind coverage under direction of the Unit Manager/Account Executive Inform Client of any and all changes that may affect insurance premiums or coverage Gather and compile information for new business opportunities Input Client information into data management system, ensuring accuracy and completeness Generate materials for Client presentations and meetings Create and send compliance communications as needed Issue and process Client invoicing Engage with Producer and Accounting Department to determine action plan and assist in collection efforts or billing discrepancies Research industry trends and governmental regulations Perform other responsibilities and duties as needed
Qualifications
Bachelors Degree in Business Administration or related field and/or years of experience equivalent Typically three to seven years of Client services experience required Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint) Strong verbal and interpersonal communication skills required Understanding of industry trends and governmental regulations Ability to complete continuing education requirements as needed Ability to attend company, department, and team meetings, including industry training sessions Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information Ability to organize work and manage time efficiently to meet deadlines Ability to travel by automobile and aircraft Proficiency with office equipment such as computers, keyboards, calculators, photocopiers, and fax machines Ability to work on a computer for extended periods Ability to work outside normal business hours as needed Legally authorized to work in the United States
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture where our people, clients, and communities are treated with respect and dignity. Supporting diversity, equity, and inclusion is ingrained in our values. We believe that embracing everyone makes us stronger. We strive to cultivate a caring culture that learns from, celebrates, and thrives because of our differences. We recognize that recruiting, developing, and retaining people with diverse backgrounds and experiences is vital, and enabling our people to thrive personally and professionally is critical to our long-term success. About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, care for our people, and give back to our communities. Our 13,100+ Associates in over 155 countries are empowered to do whats right every day. We believe in the power of all people. You belong at Lockton. How We Will Support You
We empower you to be true to yourself. Your success is our success, and we offer opportunities to help you grow and create a rewarding career path, however you envision it. We are ready to meet you where you are today and support your evolving needs. In addition to industry-leading health insurance, we offer options to support your overall health and wellbeing. Any employment agency, person, or entity that submits an unsolicited resume to this site understands that the applicant's resume becomes the property of Lockton Companies, Inc. Lockton has the right to hire that applicant at its discretion and without fee. Agencies with fee agreements must submit applicants through the designated Lockton employment coordinator to be eligible for placement fees. #J-18808-Ljbffr