Metro Fire and Security
Lead Security Install Technician - Low Voltage
Metro Fire and Security, Gilbert, Arizona, United States, 85233
Overview
Lead Security Install Technician - Low Voltage role at Metro Fire and Security. Metro Fire + Security has been serving Arizona since 1972. We are a full-service fire protection company that offers statewide service. We are a family-owned business that prides itself on customer service and integrity. Our staff of friendly and experienced professionals are dedicated to proving quality service. From initially selling and servicing fire extinguishers, we have transformed ourselves into a full-service fire and life safety corporation. We now specialize in sprinkler system testing, repair and installation, kitchen and restaurant systems, fire alarm design, installation and service, backflow prevention devices, full service alarm monitoring, fire pump repair and installation, and underground hydrant repairs and installation, among the many services we offer. Great company culture with room to grow. The Lead Installation Security Technician is primarily responsible for installing and replacing alarm, camera, and access systems. A desired candidate is fully confident in their installation and programming skills, works effectively and professionally with little supervision, has management and leadership ability with his team, excellent communication skills, and is consistently looking out for the customers best interest. Responsibilities Install security systems per provided job scopes and drawings Install and service access control systems Install and service IP based camera systems Install and service alarm systems Work efficiently as a lead technician on the team to install systems Read and interpret wiring diagrams, schematics, and blueprints Communicate equipment issues and potential solutions to customers Explain and train customers on effective utilization of equipment and/or systems Update and complete customer files, including customer contacts, work orders, parts utilized, and work performed Respond to customer questions and concerns in a prompt and professional manner Understand and maintain compliance with company and customer safety programs Maintain all applicable certifications for necessary products serviced by the company Lead, train, mentor and/or coach less experienced technicians
Requirements
Valid drivers license High School Diploma/ GED 5+ years security technician work experience Commercial experience Able to work flexible hours including after-hours, nights, and weekends Able to travel to multiple job sites each day Fully proficient in alarm, access control and IP camera systems Access control installation and servicing experience knowledge in S2 and Brivo Experience with installation of controller, reader, contact, REX and electrified door hardware Commercial alarm system installation & servicing experience knowledge in Burg, DMP, Honeywell and DSC systems a plus Camera system installation & servicing experience, including network camera systems knowledge in Exacq, Wave VMS a plus CAT5/6 network termination skills High precision/ detail-oriented Professional verbal and written communication skills Ability to work independently, with little supervision Ability to lead a team on larger jobs Works effectively and efficiently while performing all aspects of the required job Alarm Agent License DPS Fingerprint Card
Preferred
S2 training DMP training IP / Network knowledge Working knowledge of Microsoft Office (Excel, Outlook, Word)
Benefits
Medical Dental Vision Paid Time Off Paid Holidays 401(k) matching
Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Engineering and Information Technology Industries: Public Safety
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Lead Security Install Technician - Low Voltage role at Metro Fire and Security. Metro Fire + Security has been serving Arizona since 1972. We are a full-service fire protection company that offers statewide service. We are a family-owned business that prides itself on customer service and integrity. Our staff of friendly and experienced professionals are dedicated to proving quality service. From initially selling and servicing fire extinguishers, we have transformed ourselves into a full-service fire and life safety corporation. We now specialize in sprinkler system testing, repair and installation, kitchen and restaurant systems, fire alarm design, installation and service, backflow prevention devices, full service alarm monitoring, fire pump repair and installation, and underground hydrant repairs and installation, among the many services we offer. Great company culture with room to grow. The Lead Installation Security Technician is primarily responsible for installing and replacing alarm, camera, and access systems. A desired candidate is fully confident in their installation and programming skills, works effectively and professionally with little supervision, has management and leadership ability with his team, excellent communication skills, and is consistently looking out for the customers best interest. Responsibilities Install security systems per provided job scopes and drawings Install and service access control systems Install and service IP based camera systems Install and service alarm systems Work efficiently as a lead technician on the team to install systems Read and interpret wiring diagrams, schematics, and blueprints Communicate equipment issues and potential solutions to customers Explain and train customers on effective utilization of equipment and/or systems Update and complete customer files, including customer contacts, work orders, parts utilized, and work performed Respond to customer questions and concerns in a prompt and professional manner Understand and maintain compliance with company and customer safety programs Maintain all applicable certifications for necessary products serviced by the company Lead, train, mentor and/or coach less experienced technicians
Requirements
Valid drivers license High School Diploma/ GED 5+ years security technician work experience Commercial experience Able to work flexible hours including after-hours, nights, and weekends Able to travel to multiple job sites each day Fully proficient in alarm, access control and IP camera systems Access control installation and servicing experience knowledge in S2 and Brivo Experience with installation of controller, reader, contact, REX and electrified door hardware Commercial alarm system installation & servicing experience knowledge in Burg, DMP, Honeywell and DSC systems a plus Camera system installation & servicing experience, including network camera systems knowledge in Exacq, Wave VMS a plus CAT5/6 network termination skills High precision/ detail-oriented Professional verbal and written communication skills Ability to work independently, with little supervision Ability to lead a team on larger jobs Works effectively and efficiently while performing all aspects of the required job Alarm Agent License DPS Fingerprint Card
Preferred
S2 training DMP training IP / Network knowledge Working knowledge of Microsoft Office (Excel, Outlook, Word)
Benefits
Medical Dental Vision Paid Time Off Paid Holidays 401(k) matching
Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Engineering and Information Technology Industries: Public Safety
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