Yelp
Sales Manager - SMB Outbound Sales (Remote - Western Region)
Yelp, New York, New York, United States
Overview
Sales Manager - SMB Outbound Sales (Remote - Western Region) at Yelp. This role leads a team of Inside Sales Representatives focused on selling Yelps advertising solutions to small local businesses across the U.S. The position is remote but requires residence in the Western Region of the United States (Pacific, Mountain, or Arizona Time Zones). At this time, candidates in the Bay Area are not being considered. What You'll Do
Lead, coach, and support a team of 1015 Account Executives in a high-volume outbound cold calling environment. Drive daily outbound activity and ensure team members consistently meet or exceed KPIs. Provide hands-on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close rates. Foster a collaborative, inclusive, and high-performance team culture focused on accountability, growth, and continuous learning. Facilitate effective team meetings, sales trainings, and performance check-ins to drive engagement and results. Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets. Ensure accurate and transparent communication of Yelps products, pricing, and policies to prospective clients. What It Takes To Succeed
Have 1+ years of experience effectively developing and managing inside sales teams within a high-volume, outbound sales environment. Are well-versed in selling digital products to SMBs and using Salesforce CRM. Proven success leading teams in a cold calling environment with a focus on high activity and quota achievement. Strong coaching and mentoring skills with a commitment to developing others and fostering career growth. Data-driven mindset with the ability to analyze performance metrics and implement actionable improvements. Excellent communication, organizational, and time management skills. Comfortable working in a fast-paced, remote-first environment. Have earned a Bachelors degree OR 3+ years of customer-facing experience and hold a HS Diploma or GED. What You'll Get
Medical, dental, and vision coverage from day one (varies by plan). 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday. Up to 14 weeks of parental leave. Monthly wellness subsidy. Work-from-home reimbursement. Flexible spending account. 401(k) retirement savings plan. Employee stock purchase plan. Compensation range for this position is $63k-$78k annually plus performance-based incentives. Closing: Yelp is an equal opportunity employer committed to diversity. We comply with applicable laws and provide reasonable accommodations for applicants with disabilities. For more information, see the companys Applicant Privacy Notice. #J-18808-Ljbffr
Sales Manager - SMB Outbound Sales (Remote - Western Region) at Yelp. This role leads a team of Inside Sales Representatives focused on selling Yelps advertising solutions to small local businesses across the U.S. The position is remote but requires residence in the Western Region of the United States (Pacific, Mountain, or Arizona Time Zones). At this time, candidates in the Bay Area are not being considered. What You'll Do
Lead, coach, and support a team of 1015 Account Executives in a high-volume outbound cold calling environment. Drive daily outbound activity and ensure team members consistently meet or exceed KPIs. Provide hands-on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close rates. Foster a collaborative, inclusive, and high-performance team culture focused on accountability, growth, and continuous learning. Facilitate effective team meetings, sales trainings, and performance check-ins to drive engagement and results. Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets. Ensure accurate and transparent communication of Yelps products, pricing, and policies to prospective clients. What It Takes To Succeed
Have 1+ years of experience effectively developing and managing inside sales teams within a high-volume, outbound sales environment. Are well-versed in selling digital products to SMBs and using Salesforce CRM. Proven success leading teams in a cold calling environment with a focus on high activity and quota achievement. Strong coaching and mentoring skills with a commitment to developing others and fostering career growth. Data-driven mindset with the ability to analyze performance metrics and implement actionable improvements. Excellent communication, organizational, and time management skills. Comfortable working in a fast-paced, remote-first environment. Have earned a Bachelors degree OR 3+ years of customer-facing experience and hold a HS Diploma or GED. What You'll Get
Medical, dental, and vision coverage from day one (varies by plan). 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday. Up to 14 weeks of parental leave. Monthly wellness subsidy. Work-from-home reimbursement. Flexible spending account. 401(k) retirement savings plan. Employee stock purchase plan. Compensation range for this position is $63k-$78k annually plus performance-based incentives. Closing: Yelp is an equal opportunity employer committed to diversity. We comply with applicable laws and provide reasonable accommodations for applicants with disabilities. For more information, see the companys Applicant Privacy Notice. #J-18808-Ljbffr