Major League Cricket
Ticket Sales and Servicing Executive
Major League Cricket, Dallas, Texas, United States, 75215
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Ticket Sales and Servicing Executive
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Major League Cricket Contract Duration:
15 March to 15 July, 2025 Role Type:
Contract Overview:
The Ticket Sales & Servicing Executive is a critical role in driving attendance and revenue for Major League Cricket (MLC) events. This role focuses on maximizing ticket sales and delivering an exceptional fan experience through effective sales strategies and efficient ticketing operations. Reporting to the Tournament Commercial Partnerships Lead, the Ticket Sales Executive will also work closely with the Hospitality Manager to execute premium hospitality experiences. The Ticket Sales Executive will be responsible for outbound sales efforts, including premium hospitality and group ticket sales. Additionally, the role will manage ticket inventory, distribution, and fulfillment to ensure seamless event operations. Key Responsibility Areas
Ticket Sales & Revenue Generation: Sell a variety of ticket products, including premium seating, group packages, and hospitality experiences, via phone, email, and in-person meetings. Inventory & Pricing Management: Oversee event manifests, ticket types, pricing, and distribution strategies to optimize sales and fan access. Game-Day Operations: Ensure smooth ticketing processes on event days, including inventory tracking, customer service, and troubleshooting ticket-related issues. Hospitality & Special Guests Experience: Collaborate with food and beverage vendors to coordinate and execute premium hospitality experiences for guests. Customer Engagement: Provide outstanding customer service to ticket buyers, corporate clients, and VIPs to enhance the overall fan experience. Venue Access & Credentialing: Manage ticket fulfillment, venue entry processes, and ensure proper access control for fans, VIPs, and sponsors. Sales Reporting & Performance Tracking: Monitor and report sales performance, identifying trends and opportunities to optimize revenue. Support Venue Operations: Assist in general event management tasks as needed to ensure a successful MLC season. Qualifications & Experience
Bachelors degree in Business, Marketing, Sports Management, or a related field. 2+ years of experience in ticket sales, sports marketing, or event management. Proven track record of achieving sales targets in a fast-paced environment. Strong understanding of ticketing platforms, CRM systems, and fan engagement strategies. Excellent communication, negotiation, and customer service skills. Ability to work flexible hours, including evenings, weekends, and match days. Experience in cricket or professional sports leagues is a plus. Location:
The role may require travel and on-site presence at MLC events. About Major League Cricket (MLC):
Major League Cricket is the premier professional T20 cricket league in the United States, showcasing world-class talent and delivering high-quality cricket experiences to fans nationwide. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. Seniority level
Entry level Employment type
Full-time Job function
Marketing and Sales
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Ticket Sales and Servicing Executive
role at
Major League Cricket Contract Duration:
15 March to 15 July, 2025 Role Type:
Contract Overview:
The Ticket Sales & Servicing Executive is a critical role in driving attendance and revenue for Major League Cricket (MLC) events. This role focuses on maximizing ticket sales and delivering an exceptional fan experience through effective sales strategies and efficient ticketing operations. Reporting to the Tournament Commercial Partnerships Lead, the Ticket Sales Executive will also work closely with the Hospitality Manager to execute premium hospitality experiences. The Ticket Sales Executive will be responsible for outbound sales efforts, including premium hospitality and group ticket sales. Additionally, the role will manage ticket inventory, distribution, and fulfillment to ensure seamless event operations. Key Responsibility Areas
Ticket Sales & Revenue Generation: Sell a variety of ticket products, including premium seating, group packages, and hospitality experiences, via phone, email, and in-person meetings. Inventory & Pricing Management: Oversee event manifests, ticket types, pricing, and distribution strategies to optimize sales and fan access. Game-Day Operations: Ensure smooth ticketing processes on event days, including inventory tracking, customer service, and troubleshooting ticket-related issues. Hospitality & Special Guests Experience: Collaborate with food and beverage vendors to coordinate and execute premium hospitality experiences for guests. Customer Engagement: Provide outstanding customer service to ticket buyers, corporate clients, and VIPs to enhance the overall fan experience. Venue Access & Credentialing: Manage ticket fulfillment, venue entry processes, and ensure proper access control for fans, VIPs, and sponsors. Sales Reporting & Performance Tracking: Monitor and report sales performance, identifying trends and opportunities to optimize revenue. Support Venue Operations: Assist in general event management tasks as needed to ensure a successful MLC season. Qualifications & Experience
Bachelors degree in Business, Marketing, Sports Management, or a related field. 2+ years of experience in ticket sales, sports marketing, or event management. Proven track record of achieving sales targets in a fast-paced environment. Strong understanding of ticketing platforms, CRM systems, and fan engagement strategies. Excellent communication, negotiation, and customer service skills. Ability to work flexible hours, including evenings, weekends, and match days. Experience in cricket or professional sports leagues is a plus. Location:
The role may require travel and on-site presence at MLC events. About Major League Cricket (MLC):
Major League Cricket is the premier professional T20 cricket league in the United States, showcasing world-class talent and delivering high-quality cricket experiences to fans nationwide. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. Seniority level
Entry level Employment type
Full-time Job function
Marketing and Sales
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