Agil3 Technology Solutions, LLC
Systems Administrator
Agil3 Technology Solutions, LLC, Virginia, Minnesota, United States, 55792
Systems Administrator (NGSB)
As the Systems Administrator (NGSB), you will act as a model of customer service excellence to all organizational staff members supporting our government customer. You will be responsible for participating with a team of highly qualified professionals and interacting daily with the customer to ensure productivity and resolve IT issues that end-users may encounter with desktops, laptops, software installation issues, and other critical needs. Additionally, you will participate in planning and implementing key IT initiatives during this effort. Although this position resides in
Naval Station Guantanamo Bay (NSGB) , there may be a requirement to travel to the NCR occasionally. Highlights of Responsibilities: Provide operational and maintenance (O&M) support for NIPRNET, SIPRNET, and JWICS system infrastructure for approximately 400 users. Provide O&M support for Special Access System infrastructure for approximately 150 users. Provide O&M support for VMware virtualized infrastructure comprising Microsoft Windows Servers and Red Hat Enterprise Linux Operating systems. Provide O&M support for Printer infrastructure. Develop, implement, manage, and maintain VDI for thick/thin/zero clients and server virtualization technologies. Provide O&M support for SQL Database infrastructure. Provide O&M support for customers server and desktop-based software applications. Provide data backup and restoration capabilities for NIPRNET, SIPRNET, JWICS, and Special Access Systems. Support replication of network file share volumes via Distributed Files System w/ Replication (DFS-R) between the NCR and NSGB locations. Provide support for storage area network (SAN) and encrypted file storage capabilities. Create/maintain standalone workstation images in accordance with DOD security standards. Provide systems recovery and repair operations employing industry best practices for troubleshooting and fault isolation. Maintain computer inventory and surplus equipment. Ensure desktop computers interconnect seamlessly with various systems. Implement upgrades to guarantee system longevity. Repair hardware and network connectivity issues. Support upgrading and maintaining desktop systems. Assist in testing and deployment of new applications and systems. Develop performance metrics and facilitate feedback to enhance support quality. Utilize ITIL best practices to optimize services. Participate in implementing an enterprise knowledge base. Coordinate with support teams to resolve incidents, fulfill requests, and pursue continuous improvement. Resolve customer issues or escalate as needed. Work with management on staff performance and development. Assist in the professional and technical development of the team.
Requirements: Possess a
TOP SECRET w/ SCI Eligible security clearance
at the time of award. Must have an
Active U.S. Passport . Strong customer service orientation. Proven analytical and problem-solving abilities. Ability to prioritize and execute tasks in high-pressure environments. Good communication skills. Research skills for PC and software issues. Ability to present ideas clearly and in user-friendly language. Self-motivated and detail-oriented. Team-oriented and collaborative.
Education and Experience:
Bachelors degree or equivalent, including vendor certifications. 7+ years supporting PC hardware and software systems. Experience with Microsoft Windows Server and Red Hat Enterprise Linux. Experience with VMware vSphere and ESXi host management. Proficiency with SQL Server Database Administration. Preferred: 5+ years of SysAdmin experience with DOD or IC (DIA), especially with P2P solutions. Certifications: DoD 8570 IAT II, MCSA, Azure, HDI, A+. Preferred: VCP Data Center Virtualization, ITILv3 Foundation.
Physical Requirements:
Sitting, standing, ambulating, stooping, kneeling, crouching, crawling, and lifting up to 50 pounds.
Company Overview Agil3 Technology Solutions LLC ("A3T") is a Northern Virginia based, ISO 9001:2018, ISO 20000 & ISO 27001 Certified, 8a, Women-Owned (WOSB) and SDVOSB small business. Recognized as a top growing company, we offer excellent benefits including health insurance, 401k, paid holidays, PTO, and professional development opportunities. Join our growing team! #J-18808-Ljbffr
Naval Station Guantanamo Bay (NSGB) , there may be a requirement to travel to the NCR occasionally. Highlights of Responsibilities: Provide operational and maintenance (O&M) support for NIPRNET, SIPRNET, and JWICS system infrastructure for approximately 400 users. Provide O&M support for Special Access System infrastructure for approximately 150 users. Provide O&M support for VMware virtualized infrastructure comprising Microsoft Windows Servers and Red Hat Enterprise Linux Operating systems. Provide O&M support for Printer infrastructure. Develop, implement, manage, and maintain VDI for thick/thin/zero clients and server virtualization technologies. Provide O&M support for SQL Database infrastructure. Provide O&M support for customers server and desktop-based software applications. Provide data backup and restoration capabilities for NIPRNET, SIPRNET, JWICS, and Special Access Systems. Support replication of network file share volumes via Distributed Files System w/ Replication (DFS-R) between the NCR and NSGB locations. Provide support for storage area network (SAN) and encrypted file storage capabilities. Create/maintain standalone workstation images in accordance with DOD security standards. Provide systems recovery and repair operations employing industry best practices for troubleshooting and fault isolation. Maintain computer inventory and surplus equipment. Ensure desktop computers interconnect seamlessly with various systems. Implement upgrades to guarantee system longevity. Repair hardware and network connectivity issues. Support upgrading and maintaining desktop systems. Assist in testing and deployment of new applications and systems. Develop performance metrics and facilitate feedback to enhance support quality. Utilize ITIL best practices to optimize services. Participate in implementing an enterprise knowledge base. Coordinate with support teams to resolve incidents, fulfill requests, and pursue continuous improvement. Resolve customer issues or escalate as needed. Work with management on staff performance and development. Assist in the professional and technical development of the team.
Requirements: Possess a
TOP SECRET w/ SCI Eligible security clearance
at the time of award. Must have an
Active U.S. Passport . Strong customer service orientation. Proven analytical and problem-solving abilities. Ability to prioritize and execute tasks in high-pressure environments. Good communication skills. Research skills for PC and software issues. Ability to present ideas clearly and in user-friendly language. Self-motivated and detail-oriented. Team-oriented and collaborative.
Education and Experience:
Bachelors degree or equivalent, including vendor certifications. 7+ years supporting PC hardware and software systems. Experience with Microsoft Windows Server and Red Hat Enterprise Linux. Experience with VMware vSphere and ESXi host management. Proficiency with SQL Server Database Administration. Preferred: 5+ years of SysAdmin experience with DOD or IC (DIA), especially with P2P solutions. Certifications: DoD 8570 IAT II, MCSA, Azure, HDI, A+. Preferred: VCP Data Center Virtualization, ITILv3 Foundation.
Physical Requirements:
Sitting, standing, ambulating, stooping, kneeling, crouching, crawling, and lifting up to 50 pounds.
Company Overview Agil3 Technology Solutions LLC ("A3T") is a Northern Virginia based, ISO 9001:2018, ISO 20000 & ISO 27001 Certified, 8a, Women-Owned (WOSB) and SDVOSB small business. Recognized as a top growing company, we offer excellent benefits including health insurance, 401k, paid holidays, PTO, and professional development opportunities. Join our growing team! #J-18808-Ljbffr