FlyLock Security Solutions (Formerly The Flying Locksmiths)
Office Manager (Office Administrator)
FlyLock Security Solutions (Formerly The Flying Locksmiths), Dallas, Texas, United States, 75215
Overview
Job Title:
Office Manager
Reports To:
Franchise Owner Company:
Flylock Security Solutions (Formerly The Flying Locksmiths) Richardson, TX Location:
Richardson, TX Note:
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to The Flying Locksmiths Corporate. Benefits
Competitive Wages Paid Training Flexibility Career Advancement Opportunities Growing Industry 401(k) Paid time off
Key Areas of Responsibility
Manages all customer service calls. Assures quality customer service. Follows through on customer requests. Schedules projects, dispatches technicians, and communicates changes to the schedule to the appropriate service technician as required. Assists with the implementation of marketing plans. Provides daily support to the Franchise Owner and General Manager. Ensures all information and administrative paperwork is properly entered into the software program. Prepares Work Orders. Creates and maintains all customer files as required. Completes time sheets daily. Sends follow-up emails to potential customers and partners as appropriate. Prepares bank deposits. Coordinates and documents all communication affecting customers, employees, or suppliers. Invoices customers, tracks payables, and manages accounts receivable. Ensures that all accounting budgets are balanced. Manages office supplies within budget.
Qualifications, Knowledge and Skills Required
Minimum of 2 years administrative or office experience (experience in the locksmithing and security solutions industry is ideal). Good relationship-building skills with a diverse population including all customers, partners, technicians, and all other company employees. Good written, verbal, and phone communication skills. Basic organizational, clerical, administrative, planning, and organizational skills. Ability to manage multiple functions at the same time and maintain good organizational skills. Able to work with minimal supervision, both individually and as part of a team. Timely and effective responses to the needs of customer inquiries. Accounting and budgeting experience is strongly desired. Basic computer proficiency including Microsoft Word, Excel, and Outlook. Working knowledge of CRM systems such as Salesforce. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to The Flying Locksmiths Corporate. #J-18808-Ljbffr
Job Title:
Office Manager
Reports To:
Franchise Owner Company:
Flylock Security Solutions (Formerly The Flying Locksmiths) Richardson, TX Location:
Richardson, TX Note:
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to The Flying Locksmiths Corporate. Benefits
Competitive Wages Paid Training Flexibility Career Advancement Opportunities Growing Industry 401(k) Paid time off
Key Areas of Responsibility
Manages all customer service calls. Assures quality customer service. Follows through on customer requests. Schedules projects, dispatches technicians, and communicates changes to the schedule to the appropriate service technician as required. Assists with the implementation of marketing plans. Provides daily support to the Franchise Owner and General Manager. Ensures all information and administrative paperwork is properly entered into the software program. Prepares Work Orders. Creates and maintains all customer files as required. Completes time sheets daily. Sends follow-up emails to potential customers and partners as appropriate. Prepares bank deposits. Coordinates and documents all communication affecting customers, employees, or suppliers. Invoices customers, tracks payables, and manages accounts receivable. Ensures that all accounting budgets are balanced. Manages office supplies within budget.
Qualifications, Knowledge and Skills Required
Minimum of 2 years administrative or office experience (experience in the locksmithing and security solutions industry is ideal). Good relationship-building skills with a diverse population including all customers, partners, technicians, and all other company employees. Good written, verbal, and phone communication skills. Basic organizational, clerical, administrative, planning, and organizational skills. Ability to manage multiple functions at the same time and maintain good organizational skills. Able to work with minimal supervision, both individually and as part of a team. Timely and effective responses to the needs of customer inquiries. Accounting and budgeting experience is strongly desired. Basic computer proficiency including Microsoft Word, Excel, and Outlook. Working knowledge of CRM systems such as Salesforce. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to The Flying Locksmiths Corporate. #J-18808-Ljbffr