Zurich North America
Underwriting Account Service Associate - Excess Casualty
Zurich North America, Atlanta, Georgia, United States, 30383
Underwriting Account Service Associate - Excess Casualty (Zurich North America)
Join to apply for the
Underwriting Account Service Associate - Excess Casualty
role at
Zurich North America . This is a hybrid work position with reporting locations in Atlanta, GA; New York, NY; or Philadelphia, PA. The role supports and works closely with experienced Underwriters in the review and analysis of risks, applying research and analytical skills to assess risk and contribute to underwriting decisions. At Zurich North America we acknowledge that work life-balance and flexibility are a priority. The ZNA hybrid model emphasizes flexibility, allowing work in a preferred location with in-person collaboration when meaningful, with occasional in-office attendance expected. Responsibilities Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination. Follows instructions from Underwriters in policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies. Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products. Responds to written, verbal, and telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager, working collaboratively with assigned underwriters. Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills. Basic Qualifications Bachelors degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area AND Knowledge of data collection and analysis Microsoft Office experience Preferred Qualifications Insurance industry knowledge Knowledge of processing, rating and policy management systems used in the insurance industry Strong verbal and written communication skills Superior skills in relationship building, active listening with customers and coworkers Customer service experience Enjoys working with details and providing accurate data in a timely manner Self-directed to meet deadlines Multi-tasking skills 5% Travel Compensation and Location The compensation range indicated for this position is $23.37 - $38.22 hourly, with a 5% short-term incentive bonus eligibility. Location(s): AM - Philadelphia, AM - Atlanta, AM - New York. Remote Working: Hybrid. Schedule: Full Time. Employment Sponsorship Offered: No. Equal Opportunity and Additional Information Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Zurich does not accept unsolicited resumes from search firms or employment agencies. Location details and other employment information provided here reflect current policy and may be subject to change. For more information about Total Rewards and benefits, please click here. This posting includes references to job functions and industries (General Business; Insurance and Financial Services) and notes the seniority level as Entry level and full-time employment. #J-18808-Ljbffr
Join to apply for the
Underwriting Account Service Associate - Excess Casualty
role at
Zurich North America . This is a hybrid work position with reporting locations in Atlanta, GA; New York, NY; or Philadelphia, PA. The role supports and works closely with experienced Underwriters in the review and analysis of risks, applying research and analytical skills to assess risk and contribute to underwriting decisions. At Zurich North America we acknowledge that work life-balance and flexibility are a priority. The ZNA hybrid model emphasizes flexibility, allowing work in a preferred location with in-person collaboration when meaningful, with occasional in-office attendance expected. Responsibilities Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination. Follows instructions from Underwriters in policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies. Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products. Responds to written, verbal, and telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager, working collaboratively with assigned underwriters. Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills. Basic Qualifications Bachelors degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area AND Knowledge of data collection and analysis Microsoft Office experience Preferred Qualifications Insurance industry knowledge Knowledge of processing, rating and policy management systems used in the insurance industry Strong verbal and written communication skills Superior skills in relationship building, active listening with customers and coworkers Customer service experience Enjoys working with details and providing accurate data in a timely manner Self-directed to meet deadlines Multi-tasking skills 5% Travel Compensation and Location The compensation range indicated for this position is $23.37 - $38.22 hourly, with a 5% short-term incentive bonus eligibility. Location(s): AM - Philadelphia, AM - Atlanta, AM - New York. Remote Working: Hybrid. Schedule: Full Time. Employment Sponsorship Offered: No. Equal Opportunity and Additional Information Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Zurich does not accept unsolicited resumes from search firms or employment agencies. Location details and other employment information provided here reflect current policy and may be subject to change. For more information about Total Rewards and benefits, please click here. This posting includes references to job functions and industries (General Business; Insurance and Financial Services) and notes the seniority level as Entry level and full-time employment. #J-18808-Ljbffr