Dexian
Job Title: Sr. ServiceDesk Specialist
Duration: 10/06/2025 to 01/30/2026 (Potential to extend)
Location: Boston, MA 02110
Pay Rate: $35.00 - $38.45
JOB SUMMARY Maintain up to date knowledge of new and upcoming computing technologies and practices. * Enhance and develop quality support methods and communication skills through coaching feedback, peer assistance, training, and other developmental approaches. * Attend meetings and seminars to support the overall direction of the ITS office * Participate in team projects that enhance the quality or efficiency of the ITS Support Team.
Skills and Qualifications: * Strong knowledge of all Windows-based operating systems * Strong knowledge of PC based computer hardware * Strong knowledge of MS Office O365 * Highly self-motivated and self-directed * Able to exercise independent judgement * Keen attention to detail and quality of work-product * Ability to set and consistently meet realistic deadlines * Proactive and collaborative approach to delivery of services * Excellent analytical, mathematical, and creative problem-solving skills * Aptitude for learning new skills * Excellent organizational, interpersonal, and communication skills
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Location: Boston, MA 02110
Pay Rate: $35.00 - $38.45
JOB SUMMARY Maintain up to date knowledge of new and upcoming computing technologies and practices. * Enhance and develop quality support methods and communication skills through coaching feedback, peer assistance, training, and other developmental approaches. * Attend meetings and seminars to support the overall direction of the ITS office * Participate in team projects that enhance the quality or efficiency of the ITS Support Team.
Skills and Qualifications: * Strong knowledge of all Windows-based operating systems * Strong knowledge of PC based computer hardware * Strong knowledge of MS Office O365 * Highly self-motivated and self-directed * Able to exercise independent judgement * Keen attention to detail and quality of work-product * Ability to set and consistently meet realistic deadlines * Proactive and collaborative approach to delivery of services * Excellent analytical, mathematical, and creative problem-solving skills * Aptitude for learning new skills * Excellent organizational, interpersonal, and communication skills
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.