JLL
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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Facilities Program Manager
Location:
Michigan - Remote Travel:
Up to 50% Schedule:
Monday-Friday, 8:00 AM - 5:00 PM; weekends and evenings as needed Salary Range:
$85,000 - $95,000 Position Overview The Facilities Program Manager is responsible for developing, implementing, and optimizing facilities management processes across multiple locations. This role combines strategic program development with hands-on project management, focusing on building efficient operations, maintaining high service standards, and driving continuous improvement initiatives. The position requires significant travel to support multi-site operations and ensures consistent service delivery across the portfolio. Key Responsibilities Program Development & Management Design, implement, and maintain comprehensive facilities management processes and procedures Develop standardized operating protocols to ensure consistency across all managed properties Create and maintain process documentation, standard operating procedures (SOPs), and best practice guidelines Establish key performance indicators (KPIs) and metrics to measure program effectiveness Project Management Lead light to medium scope facility repair and improvement projects from initiation through completion Coordinate with vendors, contractors, and internal stakeholders to ensure timely project delivery Manage project budgets, timelines, and resource allocation Conduct site assessments and develop project scopes for facility improvements Process Improvement & Optimization Identify opportunities for operational efficiency improvements and cost optimization Implement lean methodologies and continuous improvement practices Analyze facility performance data to drive strategic decision-making Develop and execute change management strategies for process enhancements Training & Development Design and deliver training programs for facilities management staff and stakeholders Create training materials, modules, and certification programs Mentor and develop local facilities teams to ensure consistent service delivery Conduct regular training assessments and update curricula based on evolving needs Multi-Site Management & Travel Travel to various facilities to conduct site assessments and provide on-site support Ensure consistent application of standards and processes across all locations Build and maintain relationships with local teams and key stakeholders Conduct regular audits and quality assurance reviews Required Qualifications Education & Experience Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field 5+ years of experience in facilities management, project management, or related field Proven experience in process development and improvement initiatives Technical Skills Strong project management skills with experience managing multiple concurrent projects Experience in training development and delivery Proficiency in facilities management software and project management tools Core Competencies Strategic thinking and planning Process optimization and standardization Project leadership and execution Training and development Stakeholder management Data analysis and reporting Problem-solving and decision-making Excellent communication and presentation skills Adaptability and flexibility for travel requirements Ability to travel up to 50% of the time Estimated compensation 85,000.00 - 95,000.00 USD per year Location Remote - Birmingham, MI; Chicago, IL; Denver, CO; Flint, MI; Lansing, MI; Royal Oak, MI; Sterling Heights, MI; Troy, MI; Warren, MI; Ypsilanti, MI If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Benefits 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Privacy and Equal Opportunity JLL is an Equal Opportunity Employer. If you need a reasonable accommodation during the employment process, please email accomodationrequest@am.jll.com. For more information about data privacy please see our Candidate Privacy Statement. This job is continuously posted until filled. #J-18808-Ljbffr
Michigan - Remote Travel:
Up to 50% Schedule:
Monday-Friday, 8:00 AM - 5:00 PM; weekends and evenings as needed Salary Range:
$85,000 - $95,000 Position Overview The Facilities Program Manager is responsible for developing, implementing, and optimizing facilities management processes across multiple locations. This role combines strategic program development with hands-on project management, focusing on building efficient operations, maintaining high service standards, and driving continuous improvement initiatives. The position requires significant travel to support multi-site operations and ensures consistent service delivery across the portfolio. Key Responsibilities Program Development & Management Design, implement, and maintain comprehensive facilities management processes and procedures Develop standardized operating protocols to ensure consistency across all managed properties Create and maintain process documentation, standard operating procedures (SOPs), and best practice guidelines Establish key performance indicators (KPIs) and metrics to measure program effectiveness Project Management Lead light to medium scope facility repair and improvement projects from initiation through completion Coordinate with vendors, contractors, and internal stakeholders to ensure timely project delivery Manage project budgets, timelines, and resource allocation Conduct site assessments and develop project scopes for facility improvements Process Improvement & Optimization Identify opportunities for operational efficiency improvements and cost optimization Implement lean methodologies and continuous improvement practices Analyze facility performance data to drive strategic decision-making Develop and execute change management strategies for process enhancements Training & Development Design and deliver training programs for facilities management staff and stakeholders Create training materials, modules, and certification programs Mentor and develop local facilities teams to ensure consistent service delivery Conduct regular training assessments and update curricula based on evolving needs Multi-Site Management & Travel Travel to various facilities to conduct site assessments and provide on-site support Ensure consistent application of standards and processes across all locations Build and maintain relationships with local teams and key stakeholders Conduct regular audits and quality assurance reviews Required Qualifications Education & Experience Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field 5+ years of experience in facilities management, project management, or related field Proven experience in process development and improvement initiatives Technical Skills Strong project management skills with experience managing multiple concurrent projects Experience in training development and delivery Proficiency in facilities management software and project management tools Core Competencies Strategic thinking and planning Process optimization and standardization Project leadership and execution Training and development Stakeholder management Data analysis and reporting Problem-solving and decision-making Excellent communication and presentation skills Adaptability and flexibility for travel requirements Ability to travel up to 50% of the time Estimated compensation 85,000.00 - 95,000.00 USD per year Location Remote - Birmingham, MI; Chicago, IL; Denver, CO; Flint, MI; Lansing, MI; Royal Oak, MI; Sterling Heights, MI; Troy, MI; Warren, MI; Ypsilanti, MI If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Benefits 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Privacy and Equal Opportunity JLL is an Equal Opportunity Employer. If you need a reasonable accommodation during the employment process, please email accomodationrequest@am.jll.com. For more information about data privacy please see our Candidate Privacy Statement. This job is continuously posted until filled. #J-18808-Ljbffr