Ampstek
NEED ONLY US CITIZENS :: Application Support (L2/L3)
Ampstek, Boston, Massachusetts, us, 02298
Overview
Title:
Application Support (L2/L3) Job Type:
Contract to Hire Shift/Work Hours:
2.00 PM 10.00 PM EST (Should be able to work at least 4 hours/day in Office for weekly 3 days). Responsibilities
Provide L2/L3 support for .NET and Java-based applications. Troubleshoot and resolve issues in C#, ASP.NET, Java, Spring, Hibernate. Collaborate with development, QA, and DevOps teams. Monitor application health and performance. Perform root cause analysis and implement fixes. Maintain technical documentation and support SLAs. Knowledge on operating systems: Windows, Linux, Unix. Manage and support servers, networks, and virtualization platforms. Troubleshoot hardware, software, and network issues. Implement system upgrades, patches, and backups. Ensure infrastructure security and compliance. Maintain system documentation and performance metrics. Qualifications
Required Skills: Provide L2/L3 support for .NET and Java-based applications; Troubleshoot and resolve issues in C#, ASP.NET, Java, Spring, Hibernate; Collaborate with development, QA, and DevOps teams; Monitor application health and performance; Perform root cause analysis and implement fixes; Maintain technical documentation and support SLAs; Knowledge on Windows, Linux, Unix; Manage and support servers, networks, and virtualization platforms; Troubleshoot hardware, software, and network issues; Implement system upgrades, patches, and backups; Ensure infrastructure security and compliance; Maintain system documentation and performance metrics. Note: The posting contains references to multiple roles and locations; this refinement retains the core Application Support (L2/L3) responsibilities and required skills. #J-18808-Ljbffr
Title:
Application Support (L2/L3) Job Type:
Contract to Hire Shift/Work Hours:
2.00 PM 10.00 PM EST (Should be able to work at least 4 hours/day in Office for weekly 3 days). Responsibilities
Provide L2/L3 support for .NET and Java-based applications. Troubleshoot and resolve issues in C#, ASP.NET, Java, Spring, Hibernate. Collaborate with development, QA, and DevOps teams. Monitor application health and performance. Perform root cause analysis and implement fixes. Maintain technical documentation and support SLAs. Knowledge on operating systems: Windows, Linux, Unix. Manage and support servers, networks, and virtualization platforms. Troubleshoot hardware, software, and network issues. Implement system upgrades, patches, and backups. Ensure infrastructure security and compliance. Maintain system documentation and performance metrics. Qualifications
Required Skills: Provide L2/L3 support for .NET and Java-based applications; Troubleshoot and resolve issues in C#, ASP.NET, Java, Spring, Hibernate; Collaborate with development, QA, and DevOps teams; Monitor application health and performance; Perform root cause analysis and implement fixes; Maintain technical documentation and support SLAs; Knowledge on Windows, Linux, Unix; Manage and support servers, networks, and virtualization platforms; Troubleshoot hardware, software, and network issues; Implement system upgrades, patches, and backups; Ensure infrastructure security and compliance; Maintain system documentation and performance metrics. Note: The posting contains references to multiple roles and locations; this refinement retains the core Application Support (L2/L3) responsibilities and required skills. #J-18808-Ljbffr