HireRight
Overview
We are looking for a detail-oriented and customer-centric
RevOps Support Specialist
to provide day-to-day support for our Go-To-Market (GTM) teams across Sales, Marketing, and Customer Success. This role ensures smooth operations within our Revenue Tech stack, primarily Salesforce and integrated tools, by resolving user issues, driving adoption, and supporting scalable processes that enable revenue growth. Experience in the background screening industry and a strong understanding of RevOps principles are highly preferred. Responsibilities
Act as the frontline support for GTM teams using Salesforce and related RevOps tools (e.g., Revenue.IO, SalesLoft, Conga CLM, ZoomInfo). Resolve system issues, data discrepancies, and access-related questions quickly and effectively. Partner with RevOps leadership to identify and resolve friction points impacting pipeline visibility, lead flow, deal progression, and client onboarding. Provide responsive and proactive user support, training, and documentation to drive adoption and self-sufficiency. Support the execution of RevOps initiatives by helping maintain clean data, enforcing processes, and ensuring tool alignment with GTM strategy. Collaborate cross-functionally with IT and Operations teams to escalate and resolve technical issues as needed. Assist with user setup, permission management, and role-based configurations. Participate in testing and rollouts of new features, enhancements, and integrations across the Revenue Tech stack. Track support requests and contribute to continuous improvement efforts using feedback and usage trends. Qualifications
2+ years of experience providing Salesforce and/or RevOps system support, ideally in a B2B SaaS or tech-driven company. Required Certification:
One or more of the following Salesforce certifications: Salesforce Certified Administrator Salesforce Platform App Builder Salesforce Business Analyst Familiarity with Go-To-Market team workflows and priorities (e.g., lead management, pipeline tracking, customer onboarding). Excellent communication and customer service skills with a proactive and problem-solving mindset. Experience in the background screening, HR tech, or staffing industry is preferred. Working knowledge of Salesforce Sales Cloud; familiarity with related tools (CPQ, Conga, Revenue.IO, SalesLoft, ZoomInfo) is a plus. Understanding of RevOps functions and how technology supports revenue growth and alignment. Ability to translate business needs into system improvements or training. Familiarity with RevOps metrics and concepts like conversion funnels, customer journey mapping, or handoff automation. Experience with ticketing and documentation tools (e.g., Jira, Confluence). Data hygiene best practices and understanding of compliance/security in Salesforce. What do we offer
In exchange for your expertise, HireRight offers an excellent employee benefit package which includes: Medical Dental Vision Paid Life/AD&D Insurance Voluntary Life Insurance Short- & Long-Term Disability Flexible Spending Accounts 401K Generous Vacation and Sick Program 10 Paid Holidays Education Assistance Program Business Casual Attire Generous Referral Program Employee Discounts and Rewards And much more! All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search. HireRight, LLC is an Equal Opportunity Employer
Minorities / Females / Veterans / Disabilities
HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee. #J-18808-Ljbffr
We are looking for a detail-oriented and customer-centric
RevOps Support Specialist
to provide day-to-day support for our Go-To-Market (GTM) teams across Sales, Marketing, and Customer Success. This role ensures smooth operations within our Revenue Tech stack, primarily Salesforce and integrated tools, by resolving user issues, driving adoption, and supporting scalable processes that enable revenue growth. Experience in the background screening industry and a strong understanding of RevOps principles are highly preferred. Responsibilities
Act as the frontline support for GTM teams using Salesforce and related RevOps tools (e.g., Revenue.IO, SalesLoft, Conga CLM, ZoomInfo). Resolve system issues, data discrepancies, and access-related questions quickly and effectively. Partner with RevOps leadership to identify and resolve friction points impacting pipeline visibility, lead flow, deal progression, and client onboarding. Provide responsive and proactive user support, training, and documentation to drive adoption and self-sufficiency. Support the execution of RevOps initiatives by helping maintain clean data, enforcing processes, and ensuring tool alignment with GTM strategy. Collaborate cross-functionally with IT and Operations teams to escalate and resolve technical issues as needed. Assist with user setup, permission management, and role-based configurations. Participate in testing and rollouts of new features, enhancements, and integrations across the Revenue Tech stack. Track support requests and contribute to continuous improvement efforts using feedback and usage trends. Qualifications
2+ years of experience providing Salesforce and/or RevOps system support, ideally in a B2B SaaS or tech-driven company. Required Certification:
One or more of the following Salesforce certifications: Salesforce Certified Administrator Salesforce Platform App Builder Salesforce Business Analyst Familiarity with Go-To-Market team workflows and priorities (e.g., lead management, pipeline tracking, customer onboarding). Excellent communication and customer service skills with a proactive and problem-solving mindset. Experience in the background screening, HR tech, or staffing industry is preferred. Working knowledge of Salesforce Sales Cloud; familiarity with related tools (CPQ, Conga, Revenue.IO, SalesLoft, ZoomInfo) is a plus. Understanding of RevOps functions and how technology supports revenue growth and alignment. Ability to translate business needs into system improvements or training. Familiarity with RevOps metrics and concepts like conversion funnels, customer journey mapping, or handoff automation. Experience with ticketing and documentation tools (e.g., Jira, Confluence). Data hygiene best practices and understanding of compliance/security in Salesforce. What do we offer
In exchange for your expertise, HireRight offers an excellent employee benefit package which includes: Medical Dental Vision Paid Life/AD&D Insurance Voluntary Life Insurance Short- & Long-Term Disability Flexible Spending Accounts 401K Generous Vacation and Sick Program 10 Paid Holidays Education Assistance Program Business Casual Attire Generous Referral Program Employee Discounts and Rewards And much more! All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search. HireRight, LLC is an Equal Opportunity Employer
Minorities / Females / Veterans / Disabilities
HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee. #J-18808-Ljbffr