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Flywheel

Director, Commerce

Flywheel, Seattle, Washington, us, 98127

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Overview

We are looking for a leader to join our Directors team, who will focus on team development and support; client retention and growth; and development of Flywheel’s further expansion as the leading Digital Commerce Solution. This role requires proven Commerce experience (Media and Retail, though we appreciate and anticipate you might have a strength in one vs the other), strong people management and leadership skills, and a passion for working with clients at executive levels, from business acquisition through to ongoing growth and development. This role will work alongside the current Commerce Leadership team across all media and retail functions, and must be filled by someone who is self-motivated, collaborative and results oriented, working under expectations set by executive management. The goal for this role is to help grow our client’s business across all media opportunities, retain clients and assist in developing our internal team.

What You Will Do

Build and maintain strong client executive relationships to foster long term partnerships, and prospect referrals, while identifying ways to drive incremental value to clients and fostering an environment for candid partnership feedback

Oversee multiple client teams providing guidance in ensuring strong performance against client goals and identifying and resolving any client issues

Identify opportunities to grow revenue with existing clients, that are consistent with client growth objectives and in their best interests

Jointly oversee and implement the strategy of Flywheel Digital considering how best to scale in an effective and efficient way

Act as a brand ambassador for Flywheel both internally by sharing market insight, trainings, etc. and externally through participating in business development, conferences, webinars, share groups and more

Ensure team has the training, resources and ongoing professional development they need to succeed personally and professionally as they deliver value to our clients everyday

Maintain team morale and motivation as we operate in a hybrid work environment

Constantly seek ways to improve team’s operating efficiency, optimizing time spent vs. quality of delivery, while maintaining work/life balance across the team

Contribute to all hiring, team structuring, and account resourcing decisions in the team

Travel required, based on client needs

Who You Are

8+ years of eCommerce experience across Digital Commerce retailers & intermediaries, or in a similar industry and role

An expert in the fundamentals of Commerce (search, display, video, content, promotion, etc.)

Proven track record prioritizing in a fast-paced environment with competing internal and external priorities

Team player with a genuine desire to contribute to the overall success of Flywheel

Team management experience, with demonstrated leadership, mentoring and coaching skills

Strong business acumen, problem solving & analytical skills

Excellent communication and organizational skills

Results driven with strong customer focus

Experience in presenting and influencing at Executive level

Ability to quickly adapt to changing environments

Bias for action and ability to achieve objectives and goals with optimistic energy and tenacity to defeat barriers

Proactive and independently motivated

Intellectually curious and a quick learner

Pay and Benefits Base pay range: $150,000.00/yr - $200,000.00/yr

Flywheel Commerce Network is committed to fair and equitable compensation practices. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

Salary Range: $150,000 USD - $200,000 USD

Working at Flywheel

We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week

Flexible vacation time

Great learning and development opportunities

Benefits that help you live your best life

Parental leave and benefits

Volunteering opportunities

ERGs for inclusion and identity topics

The hired candidate will be required to complete a background check

Learn more about us here: Life at Flywheel

The Interview Process Every role starts with an introductory call with someone from our Talent Acquisition team to assess company and values-fit as well as professional experience; there may be some technical role-specific questions during this call. You can expect to meet several team members 1:1 and there might be further skill assessments (Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding) depending on the role. We will walk you through the process in the initial call.

Inclusive Workforce Flywheel Commerce Network’s goal is to create a culture where all individuals of all backgrounds feel comfortable bringing their authentic selves to work. We are an Equal Opportunity Employer and participate in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other legally protected characteristic.

If you have accessibility requirements, please let us know at recruitment@flywheeldigital.com so we can support you. For information about data we collect, refer to our Privacy Policy.

Important alert:

Be aware of fraudulent job communications claiming to be from Flywheel that request payments for job- or recruitment-related expenses. We never ask candidates for personal information such as bank account data or tax IDs nor payments via social media or chat-based applications. Report suspected fraud to local authorities. We do not accept unsolicited resumes from 3rd party Recruitment Firms.

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