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Aimbridge Hospitality

DoubleTree New Orleans Airport - Front Desk Manager OEM

Aimbridge Hospitality, Metairie, Louisiana, us, 70011

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DoubleTree New Orleans Airport - Front Desk Manager OEM

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DoubleTree New Orleans Airport - Front Desk Manager OEM

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Aimbridge Hospitality DoubleTree New Orleans Airport - Front Desk Manager OEM

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DoubleTree New Orleans Airport - Front Desk Manager OEM

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Aimbridge Hospitality Get AI-powered advice on this job and more exclusive features. About Us

At Aimbridge Hospitality, we deliver exceptional guest experiences. As our Front Desk Manager, you'll lead the way in ensuring the smooth operation of our Front Office, providing attentive, friendly, and efficient service to all guests. You'll play a crucial role in maximizing room revenue and occupancy while maintaining high standards of service. For OEM associates, overtime does apply and is calculated accordingly. If youre a customer service superstar with strong leadership and problem-solving skills, committed to enhancing guest satisfaction and operational efficiency, Join our team and be part of creating unforgettable experiences for our guests! Join Our Team as a Front Desk Manager!

About Us

At Aimbridge Hospitality, we deliver exceptional guest experiences. As our Front Desk Manager, you'll lead the way in ensuring the smooth operation of our Front Office, providing attentive, friendly, and efficient service to all guests. You'll play a crucial role in maximizing room revenue and occupancy while maintaining high standards of service. For OEM associates, overtime does apply and is calculated accordingly. If youre a customer service superstar with strong leadership and problem-solving skills, committed to enhancing guest satisfaction and operational efficiency, Join our team and be part of creating unforgettable experiences for our guests!

Key Skills/Responsibilities

Customer Service Orientation: Deliver exceptional service to guests, ensuring their needs are met and their experience is enhanced throughout their stay. Leadership and Supervisory Skills: Motivate, coach, counsel, and discipline Front Desk personnel, ensuring compliance with company standards and procedures. Problem-Solving Ability: Anticipate and address issues proactively to ensure smooth operations and guest satisfaction. Communication Skills: Clearly convey information and resolve concerns from co-workers and guests effectively. Financial Acumen: Manage financial aspects of the Front Desk, including maximizing room revenue and occupancy through effective rate management and analysis.

Education & Experience

5+ years of progressive experience in a hotel or related field with supervisory experience 2-year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience. Proficient in Windows operating systems, spreadsheets, and word processing. Effective in handling stressful, high-pressure situations while maintaining composure and objectivity. Valid driver's license from the applicable state.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan

Property Information

Located one mile from Louis Armstrong New Orleans International Airport, this Louisiana Doubletree Hotel offers free airport shuttles and an outdoor pool. Guest rooms feature cable TV and free Wi-Fi. Rooms at Doubletree Hotel New Orleans Airport provide seating areas and desks. They also include ironing facilities and coffee makers. A gym, restaurant and 24-hour pantry market are available to guests at Doubletree. The hotel serves breakfast and offers a business center and meeting rooms.

Seniority level

Seniority level

Mid-Senior level Employment type

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Full-time Job function

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