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Highgate Hotels

Restaurant Server (Fulltime)

Highgate Hotels, Lahaina, Hawaii, United States, 96761

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Restaurant Server (Fulltime)

Requisition ID 2025-62797

Category Food and Beverage

Job Location US-HI-Lahaina

Property Royal Lahaina Resort

Compensation Minimum USD $14.00/Hr.

Compensation Maximum USD $14.00/Hr.

Compensation Type

Hourly Overview

The Restaurant Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests' orders and collecting payment. Responsibilities Employees must always be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Be familiar with the organization of the Restaurant(s), lounges, and Room Service, and know the function of each job position. Have a thorough knowledge of menus and current specials in applicable outlets. Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. Pre-bus all tables, removing soiled dishes after each course. Be familiar with the operation of the P.O.S system. Perform cashiering functions by closing checks and preparing end-of-shift paperwork. Perform opening and closing procedures and side-work duties according to station rotation and established checklists. Ensure tables and side stands are stocked, tidy, and clean. Keep all beverages at least full (coffee, tea, soda, water, lemonade). Break down trays of soiled dishes and linens in the dishroom according to standards. Answer the telephone according to standards. Consistently upsell food, beverage, and promotional items to guests. Be familiar with fire extinguishers, locations, and know how to use them. Receive and deliver food and beverage orders and collect payment. Ensure overall guest satisfaction.

Qualifications

Education & Experience: High School diploma or equivalent and/or experience in a hotel or related field preferred.

Physical requirements: Flexible and long hours sometimes required. Medium work - exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or move objects. Ability to stand during entire shift. Must be able to maneuver throughout the dining area while carrying full trays of food & beverages.

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