Securitas Security Services USA, Inc.
Security Account Manager
Securitas Security Services USA, Inc., Nashville, Tennessee, United States, 37247
Join to apply for the
Security Account Manager
role at
Securitas Security Services USA, Inc. Base pay range
$90,000.00/yr - $105,000.00/yr Overview
Securitas is recruiting for a Security Account Manager. The role manages the security services and related operations provided to an assigned account, including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, staffing, scheduling, supervision and training. Responsibilities
Serve as a key point of client contact to ensure delivery of high quality customer service; evaluate service quality and initiate corrective action as needed. Meet regularly with client representatives for status updates; address problems; assist in negotiation of client contracts; support client start-up; assist with security planning, assessments and surveys; review and update post orders. Oversee recruitment, selection, orientation, training, development and retention of staff; plan, assign and direct work; coach employees and administer disciplinary actions as necessary. Assist in development and administration of the account budget; manage expenditures within client contract scope; ensure vehicle maintenance, inventory of supplies, and payroll records are properly handled. Coordinate staffing schedules to meet client requirements while controlling labor costs; review post orders and site reports for compliance; inspect posts as part of staff evaluation. Provide input to company initiatives and assist in resolution of legal, financial, human resources, and administrative issues. Minimum Qualifications at Entry
Must be at least 18 years of age; must have a reliable means of communication and transportation; must have the legal right to work in the United States; must be able to speak, read, and write English; must have a High School Diploma or GED; must be willing to participate in pre-employment screening (including drug screen and background investigation). Education/Experience
Associates Degree and 3 years of responsible experience in the security industry and/or business management, or an equivalent combination of education and experience; additional relevant experience can be substituted for the required education on a one-for-one basis. Competencies
Knowledge of security operations and supervisory practices; strong leadership, communication and customer service skills; ability to manage multiple priorities and lead diverse teams in a fast-paced environment. Ability to meet licensing requirements and job-specific certifications as applicable; proficient in planning, organizing and financial/schedule management; effective problem solving and decision making; ability to work with diverse teams and customers. Benefits
Retirement plan Employer-provided medical and dental coverage Company-paid life insurance Voluntary life and disability insurance Employee assistance plan Securitas Saves discount program Paid holidays Paid time away from work EOE/M/F/Vet/Disabilities. Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. #J-18808-Ljbffr
Security Account Manager
role at
Securitas Security Services USA, Inc. Base pay range
$90,000.00/yr - $105,000.00/yr Overview
Securitas is recruiting for a Security Account Manager. The role manages the security services and related operations provided to an assigned account, including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, staffing, scheduling, supervision and training. Responsibilities
Serve as a key point of client contact to ensure delivery of high quality customer service; evaluate service quality and initiate corrective action as needed. Meet regularly with client representatives for status updates; address problems; assist in negotiation of client contracts; support client start-up; assist with security planning, assessments and surveys; review and update post orders. Oversee recruitment, selection, orientation, training, development and retention of staff; plan, assign and direct work; coach employees and administer disciplinary actions as necessary. Assist in development and administration of the account budget; manage expenditures within client contract scope; ensure vehicle maintenance, inventory of supplies, and payroll records are properly handled. Coordinate staffing schedules to meet client requirements while controlling labor costs; review post orders and site reports for compliance; inspect posts as part of staff evaluation. Provide input to company initiatives and assist in resolution of legal, financial, human resources, and administrative issues. Minimum Qualifications at Entry
Must be at least 18 years of age; must have a reliable means of communication and transportation; must have the legal right to work in the United States; must be able to speak, read, and write English; must have a High School Diploma or GED; must be willing to participate in pre-employment screening (including drug screen and background investigation). Education/Experience
Associates Degree and 3 years of responsible experience in the security industry and/or business management, or an equivalent combination of education and experience; additional relevant experience can be substituted for the required education on a one-for-one basis. Competencies
Knowledge of security operations and supervisory practices; strong leadership, communication and customer service skills; ability to manage multiple priorities and lead diverse teams in a fast-paced environment. Ability to meet licensing requirements and job-specific certifications as applicable; proficient in planning, organizing and financial/schedule management; effective problem solving and decision making; ability to work with diverse teams and customers. Benefits
Retirement plan Employer-provided medical and dental coverage Company-paid life insurance Voluntary life and disability insurance Employee assistance plan Securitas Saves discount program Paid holidays Paid time away from work EOE/M/F/Vet/Disabilities. Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. #J-18808-Ljbffr