Mount Sinai Medical Center of Florida
System Analyst Population Health
Mount Sinai Medical Center of Florida, Kapolei, Hawaii, us, 96709
Overview
Were looking for a dynamic Epic Analyst to join our Digital/Population Health team. This role will play a key part in supporting strategic digital health initiatives focused on expanding access, improving patient outcomes, and enhancing the digital front door experience. Ideal candidates will bring strong Epic expertise and a passion for using technology to improve healthcare delivery across our growing population. This is a hybrid role which includes some on-site work as needed. Florida residency or Contract 1099. As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers. Culture of Caring: The Sinai Way. Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence. Position Responsibilities
Design, build, and optimize Epic tools that support population health initiatives, including panels, registries, and outreach workflows Collaborate with Medicare operations and clinical teams to implement scalable workflows for managing at-risk and attributed patient populations Support integration of payor data files into Epic, ensuring accurate member alignment, quality metric tracking, and performance reporting Develop and maintain cost and utilization dashboards within Epic to support data-driven decision-making across population health programs Lead Epic Cheers! Campaign configuration and deployment to drive proactive outreach for preventative care, gaps in care, and patient engagement Build and optimize MyChart online scheduling workflows aligned to program expansions, access initiatives, and care management needs Partner with clinical, operations, and digital health stakeholders to translate business needs into Epic-driven solutions that improve patient outcomes and care coordination Service Delivery - Takes personal ownership of issues, ensures a high degree of accuracy with all communications/deliverables, and completes tasks according to committed timelines while communicating with customers consistently Service Management - Actively monitors assigned HEAT tickets, documents activities thoroughly, and resolves issues within the established service levels Workflow Analysis - Under direction of senior team members, performs workflow analysis and design with input from key operational leadership; facilitates workflow adoption on new processes Testing - Participates in system testing events by executing scripts and documenting any errors or deficiencies Upgrades/Optimizations - Provides support to department/end users during system upgrade and optimization activities Projects and New System Implementations - Executes assigned tasks under supervision; completes tasks within the specified time frame Issue Resolution - Utilizes system knowledge to address routine issues Leadership - Participates in departmental and customer team meetings; provides input and supports by taking notes or other tasks Knowledge - Maintains up-to-date application knowledge and uses resources to address issues or complete tasks Downtime Processes - Participates in testing downtime processes, including executing test scripts and working with end users Training - Assists in developing training content and supports formal training classes as needed Qualifications
2+ years related experience with Epic preferred Preferred Certifications: Healthy Planet, MyChart, Ambulatory Bachelor's Degree or equivalent experience Benefits
Health benefits Life insurance Long-term disability coverage Healthcare spending accounts Retirement plan Paid time off Pet Insurance Tuition reimbursement Employee assistance program Wellness program
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Were looking for a dynamic Epic Analyst to join our Digital/Population Health team. This role will play a key part in supporting strategic digital health initiatives focused on expanding access, improving patient outcomes, and enhancing the digital front door experience. Ideal candidates will bring strong Epic expertise and a passion for using technology to improve healthcare delivery across our growing population. This is a hybrid role which includes some on-site work as needed. Florida residency or Contract 1099. As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers. Culture of Caring: The Sinai Way. Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence. Position Responsibilities
Design, build, and optimize Epic tools that support population health initiatives, including panels, registries, and outreach workflows Collaborate with Medicare operations and clinical teams to implement scalable workflows for managing at-risk and attributed patient populations Support integration of payor data files into Epic, ensuring accurate member alignment, quality metric tracking, and performance reporting Develop and maintain cost and utilization dashboards within Epic to support data-driven decision-making across population health programs Lead Epic Cheers! Campaign configuration and deployment to drive proactive outreach for preventative care, gaps in care, and patient engagement Build and optimize MyChart online scheduling workflows aligned to program expansions, access initiatives, and care management needs Partner with clinical, operations, and digital health stakeholders to translate business needs into Epic-driven solutions that improve patient outcomes and care coordination Service Delivery - Takes personal ownership of issues, ensures a high degree of accuracy with all communications/deliverables, and completes tasks according to committed timelines while communicating with customers consistently Service Management - Actively monitors assigned HEAT tickets, documents activities thoroughly, and resolves issues within the established service levels Workflow Analysis - Under direction of senior team members, performs workflow analysis and design with input from key operational leadership; facilitates workflow adoption on new processes Testing - Participates in system testing events by executing scripts and documenting any errors or deficiencies Upgrades/Optimizations - Provides support to department/end users during system upgrade and optimization activities Projects and New System Implementations - Executes assigned tasks under supervision; completes tasks within the specified time frame Issue Resolution - Utilizes system knowledge to address routine issues Leadership - Participates in departmental and customer team meetings; provides input and supports by taking notes or other tasks Knowledge - Maintains up-to-date application knowledge and uses resources to address issues or complete tasks Downtime Processes - Participates in testing downtime processes, including executing test scripts and working with end users Training - Assists in developing training content and supports formal training classes as needed Qualifications
2+ years related experience with Epic preferred Preferred Certifications: Healthy Planet, MyChart, Ambulatory Bachelor's Degree or equivalent experience Benefits
Health benefits Life insurance Long-term disability coverage Healthcare spending accounts Retirement plan Paid time off Pet Insurance Tuition reimbursement Employee assistance program Wellness program
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