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Highmark Health

Senior Business Systems Analyst

Highmark Health, Charleston, West Virginia, us, 25329

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Overview

Company :

Highmark Health Job Description :

JOB SUMMARY CANDIDATE MUST BE US Citizen, Onshore (due to contractual/access requirements) Pittsburgh Location Requirement If the candidate is within 50 miles of either the Pgh or Camp Hill campuses then they are expected to be in the office on Tue/Wed/Thu otherwise they will be fully remote. This role supports one or more analytical aspects of the application product life cycle, including capability enablement with cross-team dependencies within a product scope. It involves collaborating with customers to understand capability needs, gathering project specifications, creating business cases and cost sheet analysis, translating high-level business needs into detailed requirements for new capabilities (and change requests/enhancements on existing capabilities), analyzing data to identify business problems, trends, or opportunities for process improvements, creating/executing test cases, providing root cause analysis and corrective action plans, verifying delivery of customer needs, and ensuring quality delivery. It also includes identification, documentation, and resolution of risks, defects and issues. The role analyzes market trends for competitive insight to inform business value statements, and mentors Associate and Intermediate Business Systems Analysts. It may lead project teams or serve as SME on moderately complex, cross-functional projects with potential regulatory risk exposure and customer service & financial impacts. It acts as a face to the customer, resolving very complex issues and understanding regulatory risk exposure and impacts. It requires advanced understanding of how changes affect end-to-end processes and multiple systems, including regulatory risk, customer service, and financial impacts. Essential Responsibilities

Take a lead role with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions on complex issues. Create and maintain deliverables such as business vision, requirements, testing plan, testing schedule, testing scenarios, testing outcomes, user task analysis, wire framing, usability testing, personalization to different clients, and user interface design.

Participate in the full software development life cycle by actively taking a lead role on agile scrum teams in various roles, including Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need.

Provide required business and/or subject matter expertise for both project and production related activities on complex issues, including new strategic programs or initiatives impacting current and existing systems.

Ensure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle.

Interface with the business areas, customers, partners, vendors, technical staff and project teams to drive value, return on investments and innovative solutions. This includes providing alternative solutions, including vendor solution acquisitions, with maximum benefits while reducing cost (e.g. cost benefit analysis, pros/cons of solutions).

Take lead role in supporting various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts.

Communicate in an exemplary manner with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.

Provide thought leadership and strategic direction in Product and Technology Solutions.

Other duties as assigned.

Education

Required Bachelor's Degree in Business Management, Information Technology, Information Systems, or related field Substitutions None Preferred None Experience

Required 5 - 7 years in IS/IT Preferred Informatica IDQ/CDQ Data Profiling Informatica MDM match rule development Interactions with Data Owners/Data Stewards about data quality Informatica Customer 360 Licenses and Certifications

Required None Preferred Information Technology Infrastructure Library (ITIL) The Open Framework Group (TOGAF) Six Sigma Project Management Professional (PMP) Skills

Analytical Skills Problem-Solving Communication Skills Report Writing SQL Project Management Customer Service Leadership Agile Methodology Agile Project Management Language

Other than English: None Travel Required

0% - 25% Physical, Mental Demands and Working Conditions

Position Type: Office-Based Teaches / trains others regularly: Rarely Travel regularly from the office to various work sites or from site-to-site: Occasionally Works primarily out-of-the office selling products/services (sales employees): Never Physical work site required: Yes Lifting: up to 10 pounds: Rarely Lifting: 10 to 25 pounds: Rarely Lifting: 25 to 50 pounds: Rarely Disclaimer:

The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance:

This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with HIPAA and all data security guidelines established within the company's privacy policies and information security policy. Furthermore, it is every employees responsibility to comply with the companys Code of Business Conduct, including adherence to applicable laws, rules, regulations, policies, and training requirements. Pay

Pay Range Minimum:

$67,500.00 Pay Range Maximum:

$126,000.00 Base pay is determined by various factors including qualifications, experience, expected contributions, internal peer equity, market conditions, and location. The displayed salary range does not reflect geographic differential Highmark may apply for certain locations. EEO and Accessibility

Highmark Health and its affiliates prohibit discrimination and are committed to accessibility. If you need assistance with the application process, contact HR Services at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J265204 #J-18808-Ljbffr