Security Systems Specialist

The Security Systems Specialist is responsible for supporting the various security technology systems in use by the Department of Security Services. This position works closely with internal and external stakeholders to administer and support the use of various security technology platforms across the transit system. This position is responsible for assisting with video requests from external entities, including attending court proceedings when video is subpoenaed. The Security Systems Specialist will work closely with the Senior Manager of Security Services to ensure compliance with FTA 49 CFR Part 659, MAP 21, and FAST Act regulations. This role analyzes security documents and procedures as the designated Security Systems Specialist and maintains appropriate levels of controls. This position performs periodic inspections and processes permissions/special accesses and administers functions related to the same. Essential Job Functions: Support the use, administration, and development of security technologies in use across the transit enterprise, including access control, surveillance and detection, emergency alert, and facility protection tools. Serve as program manager/primary administrator for security tools and systems as assigned by Security Management. Maintain and manage the retrieval and storage of criminal evidence (i.e., video footage). Download, store, and transmit video files. Assist with processing of video footage or other media as appropriate in support of internal investigations. Review, analyze, and provide updates on new and evolving surveillance technology for transit systems and facility security. Participate on committees related to transit system security needs. Provide direct support to the HRT Physical Security Specialist as directed by Security Management. Support the processing of video evidence from fixed cameras and surveillance aboard transit vehicles. Show videos on site or in Court, pursuant to the Freedom of Information Act (FOIA), under Subpoena, or as directed. Interact effectively within the department, with HRT employees, the legal community, and the public. Maintain and purge media files in accordance with HRT preservation guidelines and record management. Daily notify managers via email when their Department videos have been downloaded and are ready for review. Ensure functionality of videos stored in original format. Ensure all media requests are facilitated through proper channels with the proper documentation. Ensure the utilization of the stored media is within HRT guidelines. Assist with training programs covering both technical operation and HRT applicable rules for security technologies in use within the organization. Maintain a log of all personnel requesting video and all personnel coming into the office to view videos. Manage records created and received in compliance with Hampton Roads Transit Records Management Policies and Procedures. Responsible for new employee ID/Badge processing and related customer service deliverables, including provisioning new credentials and access permissions in accordance with HRT policy. Ability to work outside regular business hours as required. Assist with deliverables assigned to the Department of Security Services. Perform periodic and random audits of security tool functionality and prepare reports as necessary. Maintain inspection reports and records and advise management of deficiencies and remedial/disciplinary efforts to address deficiencies. Support the development and implementation of Capital Improvement Plans and other investments in system state of good repair as well as new capability enhancement. Support the development and implementation of HRT security policies and procedures. Handle all related job responsibilities in accordance with HRTs relevant Security Procedures and Emergency Management Plan and all HRTs Policies. Interface with other public agencies, associations, and groups, ensuring HRT security standards are reflective of the latest industry trends, regulations, and technologies. Prepare routine and special reports for the Chief Transit Operations Officer, Security Management as directed. Perform other duties as assigned. Required Knowledge, Abilities and Skills essential to Job Functions: Knowledge of security operations and security systems and practices. Understanding of all surveillance systems and other emergency tools aboard transit assets and facilities. Ability to manage multiple projects. Ability to work under pressure and in stressful situations. Respond to/support the resolution of security system emergencies. Able to communicate with personnel at all levels. Coordinate information and resources efficiently and effectively. Accurately present information orally, in writing, and electronically. Use basic problem-solving skills. Required Software Knowledge and Skills essential to Job Functions: Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential. Basic problem-solving skills associated with software applications used are expected. Software usage relevant to job duties will be evaluated. Software applications: Efficient with MS Office software products (Word, Excel, PowerPoint, and Outlook), Safety Vision, Genetec Security Desk, Apollo/Luminator VMS, AXIS Camera Management Setup, Liveview Technologies (LVT), AXON products, Mass Alert Tools. Safety Responsibility: Perform all job duties and responsibilities safely to protect oneself, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures and policies. Report unsafe conditions and any hazards within the workplace to their Supervisor, Manager, and/or the Safety Department. Training and/or Education: Requires high school diploma/GED. College Degree Preferred in Criminal Justice, Homeland Security, or related field. Required Experience: Minimum 2 years of experience with security surveillance systems and other tools; demonstrable experience with use and management of security technologies. Licenses or Certificates: Possess a valid Driver's License. Acquire a Virginia Driver's License within 60 days after the date of hire (if an out-of-state license is not the applicant's current state of residence). VA DCJS credential(s) as Alarm Respondent and/or Central Station Dispatcher preferred. Special Requirements: This position is classified as essential personnel. FLSA Status: Non-Exempt Physical Demands: The physical demands involved are of an office position with the ability to sit during a normal workday, operate modern office equipment, drive a vehicle, and perform a minor amount of field investigations and/or gathering of documentation. The physical demands described here are representative of those to be met by an employee but are not all-inclusive of the position for an employee to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Unusual Demands: Work may involve inflexible deadlines and working after hours as necessary. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Duties may require some overtime. Accessibility: If you need an accommodation as part of the employment process, please contact Human Resources at Phone: 757-222-6000 Email: careers@hrtransit.org

Equal Opportunity Employer, including disabled and veterans. #J-18808-Ljbffr