Dignity Health
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Temporary Medical Office Rep II
role at
Dignity Health . 2 days ago Be among the first 25 applicants. Position Summary:
The Medical Office Representative II (MOR II) is the first point of customer contact and is responsible for coordinating all patient requests for referrals and authorizations. This position provides excellent customer service through communications and appropriate distribution of phone calls and messages. The MOR II may also be asked to perform other duties as needed to support daily clinic operation goals, benchmarks, and quality patient care initiatives per departmental guidelines. This position may have access to third-party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time. Responsibilities
Minimum Qualifications:
High School diploma or equivalent Excellent interpersonal, organizational, and customer service skills Keyboarding skills and the ability to utilize computer equipment and software are required; experience using other types of standard office equipment Impact of Decisions: Serious impact on patient relationships, physician efficiency, stewardship of clinic resources, and our image in the community Internal/External Contacts: Patients, physicians and other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors Preferred Qualifications:
Six (6) months' experience in an outpatient setting as a Medical Office Receptionist or similar high-volume customer service role involving referrals or scheduling surgeries. Billing experience is a plus. Familiarity with electronic practice management systems Experience with multi-line phones/ACD phones Medical terminology knowledge This position is represented by SEIU-UHW. The ideal candidate may work Saturdays to support Saturday clinics. Overview
Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. It is an affiliate of Dignity Health, one of the largest health systems in the nation, with hospitals and care centers across California, Arizona, and Nevada. We work closely with physicians and providers to deliver comprehensive healthcare services, continually investing in new technologies, top physicians, and state-of-the-art facilities. Our goal is to create supportive work environments where staff can provide excellent care and grow professionally. Our staff is well-trained and highly skilled, vital for maintaining excellence in care and service. Dignity Health Medical Group – Dominican, serving Santa Cruz County, offers convenient, personalized care through 18 clinics with over 100 providers in various specialties including pediatrics, oncology, OB/GYN, urology, and urgent care. Located 70 miles south of San Francisco, Santa Cruz offers beaches, redwoods, and vibrant community life. One Community. One Mission. One California. Pay Range:
$27.29 - $30.85 per hour Additional Details:
Seniority level: Entry level Employment type: Temporary Job function: Sales and Business Development Industries: Hospitals and Healthcare Referrals increase your chances of interviewing at Dignity Health by 2x. Get notified about new Medical Receptionist/Scheduler jobs in
Santa Cruz, CA .
#J-18808-Ljbffr
Temporary Medical Office Rep II
role at
Dignity Health . 2 days ago Be among the first 25 applicants. Position Summary:
The Medical Office Representative II (MOR II) is the first point of customer contact and is responsible for coordinating all patient requests for referrals and authorizations. This position provides excellent customer service through communications and appropriate distribution of phone calls and messages. The MOR II may also be asked to perform other duties as needed to support daily clinic operation goals, benchmarks, and quality patient care initiatives per departmental guidelines. This position may have access to third-party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time. Responsibilities
Minimum Qualifications:
High School diploma or equivalent Excellent interpersonal, organizational, and customer service skills Keyboarding skills and the ability to utilize computer equipment and software are required; experience using other types of standard office equipment Impact of Decisions: Serious impact on patient relationships, physician efficiency, stewardship of clinic resources, and our image in the community Internal/External Contacts: Patients, physicians and other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors Preferred Qualifications:
Six (6) months' experience in an outpatient setting as a Medical Office Receptionist or similar high-volume customer service role involving referrals or scheduling surgeries. Billing experience is a plus. Familiarity with electronic practice management systems Experience with multi-line phones/ACD phones Medical terminology knowledge This position is represented by SEIU-UHW. The ideal candidate may work Saturdays to support Saturday clinics. Overview
Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. It is an affiliate of Dignity Health, one of the largest health systems in the nation, with hospitals and care centers across California, Arizona, and Nevada. We work closely with physicians and providers to deliver comprehensive healthcare services, continually investing in new technologies, top physicians, and state-of-the-art facilities. Our goal is to create supportive work environments where staff can provide excellent care and grow professionally. Our staff is well-trained and highly skilled, vital for maintaining excellence in care and service. Dignity Health Medical Group – Dominican, serving Santa Cruz County, offers convenient, personalized care through 18 clinics with over 100 providers in various specialties including pediatrics, oncology, OB/GYN, urology, and urgent care. Located 70 miles south of San Francisco, Santa Cruz offers beaches, redwoods, and vibrant community life. One Community. One Mission. One California. Pay Range:
$27.29 - $30.85 per hour Additional Details:
Seniority level: Entry level Employment type: Temporary Job function: Sales and Business Development Industries: Hospitals and Healthcare Referrals increase your chances of interviewing at Dignity Health by 2x. Get notified about new Medical Receptionist/Scheduler jobs in
Santa Cruz, CA .
#J-18808-Ljbffr