Collabera
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Technical Support Associate
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Collabera 1 day ago Be among the first 25 applicants Join to apply for the
Technical Support Associate
role at
Collabera This range is provided by Collabera. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range
$18.00/hr - $20.00/hr Direct message the job poster from Collabera In Pursuit of Greatness | Banking and Financial
Industry - Banking and Financial Title - Technical Support Associate Duration - 12 Months Location - Chandler, AZ (ONSITE) Pay - $18/hour to $20/hour Position Details : Industry - Banking and Financial Title - Technical Support Associate Duration - 12 Months Location - Chandler, AZ (ONSITE) Pay - $18/hour to $20/hour
Role Overview Join our 24/7 Global Service Desk team, providing first-line support to internal employees via voice and chat. This onsite role (4 days/week) includes the option for 1 day of remote work based on performance post-training.
Key Responsibilities
Troubleshoot MS and proprietary systems via phone and chat. Handle multiple live chats while meeting quality and performance metrics. Escalate unresolved issues with clear documentation. Communicate effectively to ensure high-quality client support. Participate in technical training and use real-time peer support.
Qualifications No formal education required; relevant experience essential. 1-3 years in a similar support role. Strong customer service, communication, and multitasking skills. Team player with the ability to work under pressure and meet targets. Proficient in Agent Chat, Windows 10, and fast-paced environments.
Preferred Skills Call center or tech support experience. Basic hardware troubleshooting (Windows 10/11). Familiarity with MS Office, Office 365, SharePoint, Skype. Exposure to Citrix, VPN, Cisco AnyConnect. Knowledge of ITSM Remedy (a plus, not required). Seniority level
Seniority level
Entry level Employment type
Employment type
Contract Job function
Job function
Information Technology Referrals increase your chances of interviewing at Collabera by 2x Get notified about new Technical Support Associate jobs in
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Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Technical Support Associate
role at
Collabera 1 day ago Be among the first 25 applicants Join to apply for the
Technical Support Associate
role at
Collabera This range is provided by Collabera. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range
$18.00/hr - $20.00/hr Direct message the job poster from Collabera In Pursuit of Greatness | Banking and Financial
Industry - Banking and Financial Title - Technical Support Associate Duration - 12 Months Location - Chandler, AZ (ONSITE) Pay - $18/hour to $20/hour Position Details : Industry - Banking and Financial Title - Technical Support Associate Duration - 12 Months Location - Chandler, AZ (ONSITE) Pay - $18/hour to $20/hour
Role Overview Join our 24/7 Global Service Desk team, providing first-line support to internal employees via voice and chat. This onsite role (4 days/week) includes the option for 1 day of remote work based on performance post-training.
Key Responsibilities
Troubleshoot MS and proprietary systems via phone and chat. Handle multiple live chats while meeting quality and performance metrics. Escalate unresolved issues with clear documentation. Communicate effectively to ensure high-quality client support. Participate in technical training and use real-time peer support.
Qualifications No formal education required; relevant experience essential. 1-3 years in a similar support role. Strong customer service, communication, and multitasking skills. Team player with the ability to work under pressure and meet targets. Proficient in Agent Chat, Windows 10, and fast-paced environments.
Preferred Skills Call center or tech support experience. Basic hardware troubleshooting (Windows 10/11). Familiarity with MS Office, Office 365, SharePoint, Skype. Exposure to Citrix, VPN, Cisco AnyConnect. Knowledge of ITSM Remedy (a plus, not required). Seniority level
Seniority level
Entry level Employment type
Employment type
Contract Job function
Job function
Information Technology Referrals increase your chances of interviewing at Collabera by 2x Get notified about new Technical Support Associate jobs in
Chandler, AZ . Phoenix, AZ $50,000.00-$50,000.00 3 days ago Product Support Representative - Tier 1 (RCM/Billing/Healthcare)
Pharmacy Tech Support / Call Center Representative (Remote)
Product Support Representative - Tier 1 (RCM/Billing/Healthcare)
Chandler, AZ $55,000.00-$73,000.00 3 hours ago Scottsdale, AZ $55,000.00-$75,000.00 15 hours ago Technical Support Representative (Onsite)
Smart Home Technical Support Specialist I
Associate Tech Support Analyst - Phoenix, AZ
Technical Support -Computer operator - Night Time IT Operator
Customer Service Representative - Remote in MST or PST
Pharmacy Tech Support / Call Center Representative (Remote)
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr