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Rhone

Seaport - Full Time Key Holder

Rhone, Boston, Massachusetts, us, 02298

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Seaport - Full Time Key Holder

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Seaport - Full Time Key Holder

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Rhone Get AI-powered advice on this job and more exclusive features. About the company:

Rhone is performance driven apparel made by and for those in the pursuit of progress. Founded in 2014 by brothers Nate and Ben Checketts, we exist to inspire, equip, and support individuals in their pursuit of progressboth physically and mentally. More than just apparel, Rhone is a mindset, championing the power of being a little better every day. With a relentless focus on performance, innovation, and style, our products are engineered to move with youwherever the pursuit takes you. By the end of 2025, Rhone will operate 22 retail stores across the U.S., each serving as a hub for community, connection, and the Forever Forward mindset. Description

About the company:

Rhone is performance driven apparel made by and for those in the pursuit of progress. Founded in 2014 by brothers Nate and Ben Checketts, we exist to inspire, equip, and support individuals in their pursuit of progressboth physically and mentally. More than just apparel, Rhone is a mindset, championing the power of being a little better every day. With a relentless focus on performance, innovation, and style, our products are engineered to move with youwherever the pursuit takes you. By the end of 2025, Rhone will operate 22 retail stores across the U.S., each serving as a hub for community, connection, and the Forever Forward mindset.

About The Role

The Retail Key Holder will work on the frontlines ensuring that every customer has a positive and comfortable experience. They will be an ambassador of Rhone and a representation of its principles (Gritty, Responsible, Evolving, Authentic, and Team Centered). The Key Holder will oversee other team members and open and close the store as needed. They should have a passion for fitness and living a healthy lifestyle.

What Youll Do

Act as the leader on the floor, driving store vision and purpose on the floor, as well as acting as the point of contact for all customer service and operational questions Mentor team members by being visible and setting an example for what great customer experience and product knowledge looks like Deliver in-the-moment feedback and recognition to Retail Sales Associates as needed, both new and tenured Foster and support a productive employee culture Gather feedback from customers, store team members, and via observation to report to store management team Deliver results while putting the customer first and applying an omni-channel mindset Build relationships with customers, team members and business partners Be a Rhone product knowledge expert educating customers on features and benefits Assess the customers individual needs providing product recommendations Maintain presentation of the sales floor, product, signage, and displays in accordance with Rhones visual merchandising standards Work with store management to ensure shipping and receiving are processed in accordance with Company standards Maintain a neat and organized stockroom in accordance with Rhones organizational standards Take initiative by jumping in on any task, asking questions and sharing ideas Demonstrate inclusive behavior across team and customers

What Youll Bring

Strong interpersonal communication and customer service skills Strong organizational, time management and multitasking skills A positive attitude and an upbeat personality The ability to utilize technology effectively and engage with customers and your team to meet goals The willingness to learn, be open to feedback and take action as required Ability to learn procedural knowledge acquired through on-the-job training Ability to handle customer interactions and potential issues/concerns courteously and professionally Ability and desire to work in a tight-knit team environment

Job Requirements

Willing to work a flexible schedule including evenings, weekends, and holidays Available to work a minimum of 30+ hours/4 days a week Must adhere to scheduled shifts with punctuality Ability to lift 25 pounds Background in operations is a plus Comfortable climbing ladders, moving around regularly, and standing for extended periods Must be legally authorized to work in the United States Must be 18 years of age or older

What Youll Get

Company Health Benefits Generous clothing discount and quarterly clothing allowance Paid Time Off Bonus Incentive Program 7 Company Holidays annually 401(k) plan with Company matching (limited)

Other Details

Primary location: Seaport - Boston, MA Reports to: Store Manager The pay range for this position is $18 - $25 per hour

Rhone Apparel, Inc is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

Seniority level

Seniority level

Entry level Employment type

Employment type

Full-time Job function

Job function

Sales and Business Development Industries

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