Inside Sales Representative Job at EPIC Health System LLC in Southfield

Location: Headquarters – Southfield, MI
Employment Type: Full-Time, In-Office

Unity is a provider-owned, self-funded health plan designed to give employers cost control, network flexibility, and value-based care. With a unique model built around our exclusive provider network, Unity delivers better care outcomes while lowering costs for employers and employees.

The Inside Sales Representative will be responsible for generating new business for the Unity Health Plan through proactive outreach and relationship building. This is a high-activity, business development role that requires strong phone communication skills, persistence, and the ability to close sales. The role will focus primarily on outbound calling to targeted business prospects to generate both pre-sales commitments and full plan sales. The Inside Sales Representative may also handle inbound leads and follow-up activities to convert prospects into clients.

This position is based in our headquarters office and will work closely with our marketing and leadership teams to meet and exceed sales goals.

Prospecting & Lead Generation

• Make a high volume of outbound calls daily to business owners, HR leaders, and decision-makers.

• Use lead lists, CRM tools, and marketing-generated prospects to build a qualified sales pipeline.

• Identify potential customers and engage in consultative discussions to uncover needs.

Sales & Closing

• Present the Unity Health Plan value proposition and explain plan benefits in a clear, compelling manner.

• Generate pre-sale commitments from prospective clients ahead of open enrollment periods.

• Manage the full sales cycle, from initial outreach to closing agreements.

• Follow up on inbound inquiries promptly to maximize conversion.

Pipeline Management & Reporting

• Maintain accurate and timely records in the CRM system, documenting all outreach and follow-up activities.

• Track performance metrics (calls, contacts, appointments, conversions, closed sales) against weekly and monthly goals.

• Collaborate with the sales and marketing team to refine messaging, targeting, and outreach strategies.

• Proven success in an inside sales or business development role, preferably in insurance, healthcare, or employee benefits.

• Strong phone communication and persuasion skills.

• Comfort with high-volume outbound calling and proactive outreach.

• Experience managing the full sales cycle and closing deals.

• Ability to quickly learn and articulate complex product offerings.

• CRM experience (Salesforce, HubSpot, or similar) preferred.

• Highly organized, goal-oriented, and motivated by results.

• Outbound call volume and talk time.

• Number of qualified leads generated.

• Pre-sale commitments secured.

• Closed sales and revenue generated.

• Conversion rate from lead to sale.

• Base salary plus performance-based commission.

• Health, dental, and vision benefits.

• Paid time off and holidays.

• 401(k) retirement plan.

• Professional development and training opportunities.

At Unity Health Plan, you’ll be part of a mission-driven organization that is transforming how employers and employees experience healthcare. This is more than just a sales role—it’s an opportunity to directly shape growth and impact the lives of patients and businesses across the community.

Here, you’ll find:

• Growth Potential: As Unity expands, so will your career opportunities.

• Collaborative Culture: Work side-by-side with a passionate team of healthcare and business leaders.

• Meaningful Work: Contribute to a plan that lowers costs while improving care outcomes.

• High-Energy Environment: A results-driven culture that rewards persistence, creativity, and success.