Business Program Analyst Job at D&G Solutions in Washington

Overview

Business Program Analyst role at D&G Solutions. This onsite position supports the US Coast Guard (USCG) in Washington, DC to improve human resources and talent management through workforce transformation, data analytics, and risk management.

Location

• ONSITE: USCG HQ, Douglas A. Munro Headquarters Building, Washington, D.C.
• No Relocation Available.

Roles & Responsibilities

• Analyze existing business processes to identify areas for improvement, inefficiencies, and opportunities for innovation, and develop recommendations for process enhancements that align with USCG strategic objectives.
• Design, develop, and implement process improvements, in collaboration with stakeholders, to increase efficiency, reduce costs, and enhance overall performance.
• Gather requirements from stakeholders, including employees, management, and external partners, and develop solutions that meet their needs and expectations.
• Develop and maintain accurate, up-to-date, and accessible process documentation, including process maps, procedures, training materials, and guidelines, in accordance with documented management policies and procedures.
• Provide training, support, and guidance to end-users on new processes and systems to ensure successful adoption, utilization, and sustainability.
• Monitor and evaluate process performance, using data-driven analysis and metrics, to identify areas for improvement and measure progress towards goals and objectives.
• Develop and maintain KPIs, metrics, and reports to measure process performance, and provide regular updates to stakeholders on progress and recommendations for improvement.

Requirements

• Bachelor's Degree
• Minimum of 4.5 years of relevant experience in business process analysis, process improvement, and project management, with strong communication, interpersonal, and stakeholder management skills.
• US Coast Guard organizational knowledge and experience.
• 2-3 years experience implementing a Change Management methodology for an organization.
• Proficient in MS Excel, MS PowerPoint, and MS Word.

Eligibility Requirements

• Public Trust
• This role is restricted to U.S. person(s) (i.e., U.S. citizens, permanent residents and other protected individuals under the immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).

Desired Skills

• Prosci Certified Change Practitioner
• Completed Agile or Scrum Master training
• Strong analytical and research skills
• Excellent written and verbal communication skills
• Ability to work collaboratively in a team environment
• Detail-oriented and organized with the ability to manage multiple tasks

What We Offer

• Highly Competitive Salary
• Outstanding Full-Time Benefits
• Bonus, Profit Sharing
• Telecommuting/Flexible Hours
• Education Reimbursement
• Generous PTO
• Note: D&G Solutions will require proof of status prior to employment for U.S. person(s).

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Research, Analyst, and Information Technology

Industries

• Defense & Space

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