Lytx
We are
seeking
a highly motivated and experienced
Operational Excellence
Manager to join our Implementation Operations and Transformation team. The ideal candidate will partner with department managers, development teams, field support resources, business partners, customers, and vendors to support both tactical and strategic goals. This role requires creating and managing the execution of process improvement initiatives, designing solutions that increase efficiency and
proficiency
, drive employee engagement, and improve internal and external customer satisfaction. Key Responsibilities: Partnership and Collaboration:
Partner with department managers, development teams, field support resources, business partners, customers, and vendors to
drive
improvements to meet
tactical and strategic goals.
Build strong relationships with internal customers and external partners to
gain alignment and
commitment
to outcomes.
Tailor communications to the needs of different audiences from a variety of functional groups
and from senior leadership level to line level team members.
Process Improvement:
Create and manage the execution of process improvement initiatives.
Map processes, d
esign
and launch
solutions
, and
establis
h
controls
that increase efficiency and
proficiency
, drive employee engagement,
reduce costs, shorten cycle times,
and improve internal
and
external customer satisfaction.
Change Management:
Coordinate operational change management
for
rollouts of changes to
procedures,
policies,
technologie
s, and new products. Manage
communications across internal departments
and provide support to trainers and managers
.
Gap Analysis:
Improve departmental and cross-departmental processes and procedures by
identifying
gaps, ambiguities, and inconsistencies.
Evaluate root causes, failure modes, wastes, and defects and provide insights
of largest
opportunities
to
business leaders.
Recommend solutions to management and other stakeholders to mitigate risks and gain
alignment and prioritization for
implementation.
Needs Assessment:
Lead efforts to
identify
department and employee needs through policy and procedure reviews, root-cause analysis, surveys, interviews, and job shadowing.
Data-Driven Decisions:
Partner with analysts to drive data-driven
insights
and decisions.
Provide critically constructive feedback to question analysis. Leverage
analys
is to tell data driven stories
,
make compelling business cases
, influence priorities, and deliver results
.
Cost and Efficiency Projects:
Drive projects to minimize costs, cycle times, and wastes
with measurable improvements by project milestones and deadlines
.
Best Practices:
Develop and implement departmental and cross-departmental best practices. Define and document standard operating procedures with department managers and technical writers to drive adoption of process improvements through strategic communication and learning facilitation.
Improvement Leadership:
Foster a culture of
continuous
improvement
on the team
by
training team members on improvement and change management methodologies. Integrate transformational practices and templates into
daily working models with teams and coach others on how to best
leverage
the methods to be successful.
Qualifications: Education:
BS degree in business or similar experience preferred.
Certifications
:
Green
belt certification in Lean Six Sigma
, black belt certification preferred
or equivalent continuous improvement education
.
Experience
:
Proven
experience using Total Quality Management (TQM)
and change management
methodologies.
Skills
:
Strong
project management skills, e
xceptional
communication and interpersonal skills, and the ability to work collaboratively across various teams and departments
using influence to drive alignment and
result
s
.
Benefits: Medical, dental and vision insurance Health Savings Account Flexible Spending Accounts Telehealth 401(k) and 401(k) match Life and AD&D insurance Short-Term and Long-Term Disability FTO or PTO Employee Well-Being program 11 paid holidays plus 1 inclusive holiday per year Volunteer Time Off Employee Referral program Education Reimbursement Program Employee Recognition and Appreciation program Additional perk and voluntary benefit programs Salary is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. This position is also eligible for an incentive compensation plan. The expected hiring salary for this position is: $119,625.00 - $150,875.00
Innovation Lives Here
You go all in no matter what you do, and so do we. At Lytx, we’re powered by cutting-edge technology and Happy People. You want your work to make a positive impact in the world, and that’s what we do. Join our diverse team of hungry, humble and capable people united to make a difference. Together, we help save lives on our roadways! Lytx, Inc. is proud to be an equal opportunity employer. We’re committed to building a diverse and inclusive workforce and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. We are committed to providing reasonable accommodation for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email
TA@lytx.com
. Lytx conducts background checks on applicants who receive a conditional offer of employment in accordance with applicable local, state, federal and regional laws. Qualified applicants with arrest or conviction records will be considered. Background check results may potentially result in the withdrawal of a conditional offer of employment and will be made in accordance with all applicable local, state, federal and regional laws.
#J-18808-Ljbffr
seeking
a highly motivated and experienced
Operational Excellence
Manager to join our Implementation Operations and Transformation team. The ideal candidate will partner with department managers, development teams, field support resources, business partners, customers, and vendors to support both tactical and strategic goals. This role requires creating and managing the execution of process improvement initiatives, designing solutions that increase efficiency and
proficiency
, drive employee engagement, and improve internal and external customer satisfaction. Key Responsibilities: Partnership and Collaboration:
Partner with department managers, development teams, field support resources, business partners, customers, and vendors to
drive
improvements to meet
tactical and strategic goals.
Build strong relationships with internal customers and external partners to
gain alignment and
commitment
to outcomes.
Tailor communications to the needs of different audiences from a variety of functional groups
and from senior leadership level to line level team members.
Process Improvement:
Create and manage the execution of process improvement initiatives.
Map processes, d
esign
and launch
solutions
, and
establis
h
controls
that increase efficiency and
proficiency
, drive employee engagement,
reduce costs, shorten cycle times,
and improve internal
and
external customer satisfaction.
Change Management:
Coordinate operational change management
for
rollouts of changes to
procedures,
policies,
technologie
s, and new products. Manage
communications across internal departments
and provide support to trainers and managers
.
Gap Analysis:
Improve departmental and cross-departmental processes and procedures by
identifying
gaps, ambiguities, and inconsistencies.
Evaluate root causes, failure modes, wastes, and defects and provide insights
of largest
opportunities
to
business leaders.
Recommend solutions to management and other stakeholders to mitigate risks and gain
alignment and prioritization for
implementation.
Needs Assessment:
Lead efforts to
identify
department and employee needs through policy and procedure reviews, root-cause analysis, surveys, interviews, and job shadowing.
Data-Driven Decisions:
Partner with analysts to drive data-driven
insights
and decisions.
Provide critically constructive feedback to question analysis. Leverage
analys
is to tell data driven stories
,
make compelling business cases
, influence priorities, and deliver results
.
Cost and Efficiency Projects:
Drive projects to minimize costs, cycle times, and wastes
with measurable improvements by project milestones and deadlines
.
Best Practices:
Develop and implement departmental and cross-departmental best practices. Define and document standard operating procedures with department managers and technical writers to drive adoption of process improvements through strategic communication and learning facilitation.
Improvement Leadership:
Foster a culture of
continuous
improvement
on the team
by
training team members on improvement and change management methodologies. Integrate transformational practices and templates into
daily working models with teams and coach others on how to best
leverage
the methods to be successful.
Qualifications: Education:
BS degree in business or similar experience preferred.
Certifications
:
Green
belt certification in Lean Six Sigma
, black belt certification preferred
or equivalent continuous improvement education
.
Experience
:
Proven
experience using Total Quality Management (TQM)
and change management
methodologies.
Skills
:
Strong
project management skills, e
xceptional
communication and interpersonal skills, and the ability to work collaboratively across various teams and departments
using influence to drive alignment and
result
s
.
Benefits: Medical, dental and vision insurance Health Savings Account Flexible Spending Accounts Telehealth 401(k) and 401(k) match Life and AD&D insurance Short-Term and Long-Term Disability FTO or PTO Employee Well-Being program 11 paid holidays plus 1 inclusive holiday per year Volunteer Time Off Employee Referral program Education Reimbursement Program Employee Recognition and Appreciation program Additional perk and voluntary benefit programs Salary is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. This position is also eligible for an incentive compensation plan. The expected hiring salary for this position is: $119,625.00 - $150,875.00
Innovation Lives Here
You go all in no matter what you do, and so do we. At Lytx, we’re powered by cutting-edge technology and Happy People. You want your work to make a positive impact in the world, and that’s what we do. Join our diverse team of hungry, humble and capable people united to make a difference. Together, we help save lives on our roadways! Lytx, Inc. is proud to be an equal opportunity employer. We’re committed to building a diverse and inclusive workforce and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. We are committed to providing reasonable accommodation for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email
TA@lytx.com
. Lytx conducts background checks on applicants who receive a conditional offer of employment in accordance with applicable local, state, federal and regional laws. Qualified applicants with arrest or conviction records will be considered. Background check results may potentially result in the withdrawal of a conditional offer of employment and will be made in accordance with all applicable local, state, federal and regional laws.
#J-18808-Ljbffr