Automation Personnel Services Inc
Bilingual Call Center Agent
Automation Personnel Services Inc, Huntsville, Alabama, United States, 35824
Job Description
Bilingual Call Center Agent
Automation Personnel Services is looking for a hard-working Bilingual Call Center Agent for a company based in Huntsville, AL. In this role, you will primarily be responsible for communicating with Spanish and English-speaking customers via phone, email, and text in a call center environment.
Pay Rate $17.60 per hour
Schedule and Hours Monday through Friday, 8:00 am to 5:00 pm through training
Bilingual Call Center Agent Duties and Responsibilities • Answer incoming Spanish and English-speaking customer phone calls. • Email and call Spanish and English-speaking
customers to resolve issues. • Provide accurate and timely follow-through on all Spanish and English-speaking customer inquiries or correspondence requiring research. • Efficiently and accurately enter and maintain all Spanish and English-speaking customer account data and activity in appropriate systems. • Maintain schedule adherence for shift start, breaks, and lunches.
Bilingual Call Center Agent Qualifications and Requirements • Bilingual (Spanish and English) Required. • Knowledge of and a proficiency in using computers and Microsoft Office applications (Word, Excel, Access, Outlook) • Excellent communication and listening skills. • Must possess good decision-making skills, be very organized, and detail-oriented. • 3 years of call center experience REQUIRED • Technical support experience is a plus
Job Type Full-time, long-term temporary
Benefits • Weekly Pay • Medical, dental, vision, short-term disability, and life insurance • 40 Hours Service Bonus after 1 year of continuous service and 1500 hours • 6 paid Holidays after 1 year of continuous service and 1500 hours
401(k) Retirement Plan Automation Personnel Services is the only staffing agency specializing in manufacturing and industrial roles that offers 401K matching to all eligible contingent and temporary associates.
Interested in this job? Click Apply Now, email your resume to john.powell@apstemps.com, or call John at 256.583.6823 to learn more.
Bonus Opportunity! We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.
About Automation Personnel Services Automation Personnel Services is a highly recognized staffing agency with over 30 years of experience in manufacturing and light-industrial staffing. Our accolades include: • 10-time consecutive winner of the ClearlyRated® Best of Staffing Client Award (2016-2025). • Winner of the ClearlyRated® Best of Staffing Talent Award (2019-2025). • Recipient of the Safety Standard of Excellence Award by the American Staffing Association. • Named one of the Best Staffing Companies to Work For by CIO Views Magazine. • Consistently ranked among the top U.S. staffing agencies by Staffing Industry Analysts (SIA).
Get that New Job Feeling! Apply Today!
Equal Opportunity Employer APSHuntsville
Additional Information
Automation Personnel Services is an Essential Business Support Provider.
Automation Personnel Services
is a winner of several Best of Class awards in the Staffing Industry
Winner
SAFETY Standard of EXCELLENCE
- American Staffing Association and American Safety Council
Winner
ClearlyRated® Best of Staffing Client Award
- 2016-2024
Winner
ClearlyRated® Best of Staffing Talent Award
- 2019-2024
Winner
Best Staffing Companies To Work For
- CIO Views Magazine
Bilingual Call Center Agent
Automation Personnel Services is looking for a hard-working Bilingual Call Center Agent for a company based in Huntsville, AL. In this role, you will primarily be responsible for communicating with Spanish and English-speaking customers via phone, email, and text in a call center environment.
Pay Rate $17.60 per hour
Schedule and Hours Monday through Friday, 8:00 am to 5:00 pm through training
Bilingual Call Center Agent Duties and Responsibilities • Answer incoming Spanish and English-speaking customer phone calls. • Email and call Spanish and English-speaking
customers to resolve issues. • Provide accurate and timely follow-through on all Spanish and English-speaking customer inquiries or correspondence requiring research. • Efficiently and accurately enter and maintain all Spanish and English-speaking customer account data and activity in appropriate systems. • Maintain schedule adherence for shift start, breaks, and lunches.
Bilingual Call Center Agent Qualifications and Requirements • Bilingual (Spanish and English) Required. • Knowledge of and a proficiency in using computers and Microsoft Office applications (Word, Excel, Access, Outlook) • Excellent communication and listening skills. • Must possess good decision-making skills, be very organized, and detail-oriented. • 3 years of call center experience REQUIRED • Technical support experience is a plus
Job Type Full-time, long-term temporary
Benefits • Weekly Pay • Medical, dental, vision, short-term disability, and life insurance • 40 Hours Service Bonus after 1 year of continuous service and 1500 hours • 6 paid Holidays after 1 year of continuous service and 1500 hours
401(k) Retirement Plan Automation Personnel Services is the only staffing agency specializing in manufacturing and industrial roles that offers 401K matching to all eligible contingent and temporary associates.
Interested in this job? Click Apply Now, email your resume to john.powell@apstemps.com, or call John at 256.583.6823 to learn more.
Bonus Opportunity! We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.
About Automation Personnel Services Automation Personnel Services is a highly recognized staffing agency with over 30 years of experience in manufacturing and light-industrial staffing. Our accolades include: • 10-time consecutive winner of the ClearlyRated® Best of Staffing Client Award (2016-2025). • Winner of the ClearlyRated® Best of Staffing Talent Award (2019-2025). • Recipient of the Safety Standard of Excellence Award by the American Staffing Association. • Named one of the Best Staffing Companies to Work For by CIO Views Magazine. • Consistently ranked among the top U.S. staffing agencies by Staffing Industry Analysts (SIA).
Get that New Job Feeling! Apply Today!
Equal Opportunity Employer APSHuntsville
Additional Information
Automation Personnel Services is an Essential Business Support Provider.
Automation Personnel Services
is a winner of several Best of Class awards in the Staffing Industry
Winner
SAFETY Standard of EXCELLENCE
- American Staffing Association and American Safety Council
Winner
ClearlyRated® Best of Staffing Client Award
- 2016-2024
Winner
ClearlyRated® Best of Staffing Talent Award
- 2019-2024
Winner
Best Staffing Companies To Work For
- CIO Views Magazine