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ServiceNow

Senior Technical Consultant

ServiceNow, San Francisco, California, United States, 94199

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Employer Industry: Technology and Cloud Services

The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.

Why consider this job opportunity: - Salary up to $236,800, plus equity and variable/incentive compensation - Comprehensive benefits package including health plans, flexible spending accounts, and a 401(k) plan with company match - Opportunity for career advancement and growth within a leading technology company - Flexible work options, including remote work availability - Engaging work environment focused on innovation and collaboration - Chance to make a significant impact on customer satisfaction and business outcomes

What to Expect (Job Responsibilities): - Act as the technical expert in supporting ITOM by configuring the Configuration Management Database (CMDB), Service Mapping, and Discovery capabilities - Lead customer design workshops focused on the ServiceNow Platform and ITOM Solution technology - Advise customers on leveraging ServiceNow ITOM Solution's standard capabilities to enhance their ITOM processes - Develop required integration and portal components, ensuring quality deliverables - Provide training and mentoring to team members and oversee technical aspects of project delivery

What is Required (Qualifications): - Current ServiceNow Certified System Administrator (CSA) certification, along with relevant Solution-Specific Certified Implementation Specialist designations - Minimum of 3 years of configuration/development experience with complex technologies, including integrations and portals - Demonstrated ability to influence and consult in ITOM, providing thought leadership to stakeholders - Experience with web technologies such as XML, HTML, JavaScript, and SaaS technologies - Strong interpersonal skills and a customer-centric attitude

How to Stand Out (Preferred Qualifications): - Experience with leading ITOM practices and related systems, such as CMDB and event management - Proven team player with strong team-building abilities - Knowledge of middleware, LDAP, and SSO technologies

#Technology #CloudServices #CareerOpportunity #CompetitivePay #RemoteWork

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