MONTANA RESCUE MISSION is hiring: SECURITY GUARD in Billings Metropolitan Area

Description:

Job Title: Security Guard

Reports To: Shelter Coordinator
Status: Full-time / Part-time | Non-Exempt
Location: Billings, MT

Job Summary:

Montana Rescue Mission is seeking a dedicated Security Guard to help maintain a safe, orderly, and welcoming environment for our guests, staff, and visitors. This role plays a vital part in crisis response, guest supervision, property protection, and supporting the overall operations of our ministry-based shelter.

Key Responsibilities:

• Maintain a safe, positive, and supportive environment for all shelter guests
• Respond to guest crises, medical emergencies, and behavioral incidents
• Monitor guest compliance with house rules, including substance screenings
• De-escalate conflicts and diffuse potentially volatile situations
• Perform regular perimeter and facility checks to ensure security
• Operate security systems (alarms, fire panels, smoke detectors)
• Log and report daily statistics, unusual activity, and safety concerns
• Greet visitors, answer phones, accept and document donations
• Provide prayer and spiritual support when requested
• Assist with shelter intakes, sleeping assignments, and guest monitoring
• Contact and coordinate with emergency services as necessary
• Attend and contribute to team meetings
• Maintain cleanliness and order in common areas and offices
• Other duties as assigned
  

Requirements:

Skills & Qualifications:

• A mature Christian committed to the mission of serving the poor, addicted, and mentally ill from a Christ-centered perspective
• Calm and clear-headed in high-pressure or emergencies
• Strong understanding of security protocols and situational awareness
• Highly organized and detail-oriented
• Proficient with Microsoft Office and comfortable with data entry
• Excellent interpersonal and customer service skills
• Experience working with individuals facing homelessness, addiction, or mental illness
• CPR/First Aid certification (or ability to obtain within 60 days)
• Valid driver's license with a clean driving record (required)
• Previous experience in human services or security is preferred
• Familiarity with addiction recovery and mental health issues is a plus

Physical & Work Environment Requirements:

• Must be able to climb stairs frequently during shifts
• Able to stand, walk, lift (up to 50 lbs), and perform physical duties for extended periods
• Comfortable working in odorous or emotionally challenging environments
• Ability to work in extreme temperatures and conditions, including noise, hazards, and potential exposure to violence
• Must be alert and responsive to alarms, disturbances, and safety threats
  

Education & Experience:

• High school diploma or GED required
• 1–2 years of experience in security, ministry, or human services preferred
• Strong decision-making skills and the ability to work independently or with a team
• Must pass a background check and drug screening
  

Spiritual Requirements:

As a faith-based 501(c)(3) nonprofit, Montana Rescue Mission is a Christ-centered ministry. All employees must:

• Have a personal relationship with Jesus Christ and demonstrate spiritual maturity
• Be willing and able to share the Gospel and lead/participate in prayer, devotions, and Bible studies
• Affirm and uphold the Mission Statement, Statement of Faith, and Core Values of Montana Rescue Mission
• Follow all policies outlined in the Employee Handbook