TD Bank
Customer Adverse Media Screening Analyst
TD Bank, Charlotte, North Carolina, United States, 28245
Work Location:
Mount Laurel, New Jersey, United States of America
Hours:
40
Pay Details:
$22.50 - $32.50 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Financial Crime Risk Management
Job Description:
The US Financial Crime Risk Management (FCRM) Group is responsible for the detection, investigation, and reporting of potential money laundering and terrorist financing activities conducted through TD Bank. The various screening processes conducted by the Financial Crimes Name Screening Operations Team are a key element of the adjudication and escalation activities conducted by US FCRM to manage TD Bank's anti-money laundering and anti-terrorist financing risk, sanctions, and compliance obligations. The Name Screening Operations team screens against various watchlists containing potential matches, and acts as the primary identification point in analyzing and escalating potential matches to watchlist individuals.
As part of an ongoing transformation of the Name Screening Operations team, a new Center of Excellence is being established to handle all initial alert adjudication and escalation globally, including Sanctions, Politically Exposed Persons, Money Services Business, Negative Media, and additional Prevention and Detection-related alerts. This role centers on Negative Media screening. Analysts in the Center of Excellence will conduct first-level review of Negative Media alerts, checking for accuracy and materiality. Training will be provided to ensure alignment with the team's name-matching standards.
The Customer Adverse Media Screening Analyst provides a broad range of support and/or performs general to specialized money laundering detection activities, review of transactions and/or other processing activities.
Depth & Scope:
Works within established guidelines, accountable for completing routine transactions or low-moderate risk, repetitive processes within a standardized framework
Completes transactions using a limited number of systems and/or applications
Manages their own workload, coordinating tasks and services with others
Identifies and assesses issues in straight forward situations using standard procedures, and escalates non-standard issues internally; typically addressing routine requests requiring minimal discretion
Minimal decision-making authority
Limited or first level (initial) interaction with internal partners
Requires working knowledge and skills developed through formal training or work experience
Education & Experience:
Undergraduate degree or equivalent work experience
Preferred Skills:
Prior experience with due diligence assessment at a financial institution
Attention to detail
Consistency across high-volume work
Customer Accountabilities:
Performs routine to broad tasks, follows established procedures, and investigates straightforward problems to identify and implement the most suitable solution
Completes investigations – reports/escalates risk issues or process gaps identified
Performs a variety of AML and Sanctions/ABAC information gathering activities as a part of FCRM regulations
Supports AML and Sanctions/ABAC related activities and transactions to resolve business issues
Reviews banking transactions to ensure they are within the bank and regulatory thresholds and guidelines
Forwards unusual transactions and supporting information for further review
Performs a variety of research activities including addressing research discrepancies
Identifies opportunities to improve service delivery and support process improvement initiatives
Shareholder Accountabilities:
Prioritizes own workload to meet SLA requirements for service and productivity
Supports the timely and accurate completion of business processes and procedures
Escalates non-standard or high-risk activities as necessary
Ensures necessary due diligence to support the accuracy of all transactions/activities
Follows internal and industry regulations and operating practices in completing and recording transactions for either the organization or clients
Ensures documentation that is prepared/completed is accurate and properly reflects business intentions and is consistent with relevant rules/regulations
Supports and participates in process improvement opportunities
Contributes to the preparation of procedural documents in support of day-to-day operations
Is knowledgeable of and complies with Bank Code of Conduct
Employee/Team Accountabilities:
Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit
Contributes to a fair, positive and equitable environment that supports a diverse workforce
Acts as a brand champion for your business area/function and the bank, both internally and/or externally
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel – Occasional
International Travel – Never
Performing sedentary work – Continuous
Performing multiple tasks – Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds – Occasional
Sitting – Continuous
Standing – Occasional
Walking – Occasional
Moving safely in confined spaces – Occasional
Lifting/Carrying (under 25 lbs.) – Occasional
Lifting/Carrying (over 25 lbs.) – Never
Squatting – Occasional
Bending – Occasional
Kneeling – Never
Crawling – Never
Climbing – Never
Reaching overhead – Never
Reaching forward – Occasional
Pushing – Never
Pulling – Never
Twisting – Never
Concentrating for long periods of time – Continuous
Applying common sense to deal with problems involving standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards)
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Mount Laurel, New Jersey, United States of America
Hours:
40
Pay Details:
$22.50 - $32.50 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Financial Crime Risk Management
Job Description:
The US Financial Crime Risk Management (FCRM) Group is responsible for the detection, investigation, and reporting of potential money laundering and terrorist financing activities conducted through TD Bank. The various screening processes conducted by the Financial Crimes Name Screening Operations Team are a key element of the adjudication and escalation activities conducted by US FCRM to manage TD Bank's anti-money laundering and anti-terrorist financing risk, sanctions, and compliance obligations. The Name Screening Operations team screens against various watchlists containing potential matches, and acts as the primary identification point in analyzing and escalating potential matches to watchlist individuals.
As part of an ongoing transformation of the Name Screening Operations team, a new Center of Excellence is being established to handle all initial alert adjudication and escalation globally, including Sanctions, Politically Exposed Persons, Money Services Business, Negative Media, and additional Prevention and Detection-related alerts. This role centers on Negative Media screening. Analysts in the Center of Excellence will conduct first-level review of Negative Media alerts, checking for accuracy and materiality. Training will be provided to ensure alignment with the team's name-matching standards.
The Customer Adverse Media Screening Analyst provides a broad range of support and/or performs general to specialized money laundering detection activities, review of transactions and/or other processing activities.
Depth & Scope:
Works within established guidelines, accountable for completing routine transactions or low-moderate risk, repetitive processes within a standardized framework
Completes transactions using a limited number of systems and/or applications
Manages their own workload, coordinating tasks and services with others
Identifies and assesses issues in straight forward situations using standard procedures, and escalates non-standard issues internally; typically addressing routine requests requiring minimal discretion
Minimal decision-making authority
Limited or first level (initial) interaction with internal partners
Requires working knowledge and skills developed through formal training or work experience
Education & Experience:
Undergraduate degree or equivalent work experience
Preferred Skills:
Prior experience with due diligence assessment at a financial institution
Attention to detail
Consistency across high-volume work
Customer Accountabilities:
Performs routine to broad tasks, follows established procedures, and investigates straightforward problems to identify and implement the most suitable solution
Completes investigations – reports/escalates risk issues or process gaps identified
Performs a variety of AML and Sanctions/ABAC information gathering activities as a part of FCRM regulations
Supports AML and Sanctions/ABAC related activities and transactions to resolve business issues
Reviews banking transactions to ensure they are within the bank and regulatory thresholds and guidelines
Forwards unusual transactions and supporting information for further review
Performs a variety of research activities including addressing research discrepancies
Identifies opportunities to improve service delivery and support process improvement initiatives
Shareholder Accountabilities:
Prioritizes own workload to meet SLA requirements for service and productivity
Supports the timely and accurate completion of business processes and procedures
Escalates non-standard or high-risk activities as necessary
Ensures necessary due diligence to support the accuracy of all transactions/activities
Follows internal and industry regulations and operating practices in completing and recording transactions for either the organization or clients
Ensures documentation that is prepared/completed is accurate and properly reflects business intentions and is consistent with relevant rules/regulations
Supports and participates in process improvement opportunities
Contributes to the preparation of procedural documents in support of day-to-day operations
Is knowledgeable of and complies with Bank Code of Conduct
Employee/Team Accountabilities:
Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit
Contributes to a fair, positive and equitable environment that supports a diverse workforce
Acts as a brand champion for your business area/function and the bank, both internally and/or externally
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel – Occasional
International Travel – Never
Performing sedentary work – Continuous
Performing multiple tasks – Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds – Occasional
Sitting – Continuous
Standing – Occasional
Walking – Occasional
Moving safely in confined spaces – Occasional
Lifting/Carrying (under 25 lbs.) – Occasional
Lifting/Carrying (over 25 lbs.) – Never
Squatting – Occasional
Bending – Occasional
Kneeling – Never
Crawling – Never
Climbing – Never
Reaching overhead – Never
Reaching forward – Occasional
Pushing – Never
Pulling – Never
Twisting – Never
Concentrating for long periods of time – Continuous
Applying common sense to deal with problems involving standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards)
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.