Credit & Collections Specialist

Our client, a well-established manufacturing company based in Decatur, is seeking a Credit and Collections Specialist to support their financial operations team. This is a pivotal position focused on evaluating credit risk, managing customer accounts, and driving timely collections - all while ensuring accuracy and compliance across the accounts receivable process. This role is ideal for someone who brings both financial analysis skills and a knack for effective communication. You'll play a key part in maintaining the financial health of the business by reviewing credit applications, resolving payment issues, and refining credit and collection procedures. If you're a detail-oriented professional who's ready to take ownership of customer accounts from credit approval to final payment, this could be the opportunity you're looking for. What You'll Do: Credit Review & Risk Management Review and process customer credit applications; recommend credit limits based on financial data and payment history. Analyze credit risk through financial statements, credit reports, and account trends. Monitor ongoing customer credit exposure and recommend holds or limit changes as needed. Attend annual credit group meetings (limited travel involved). Accounts Receivable & Collections Proactively follow up with customers on overdue balances and short payments. Investigate and resolve discrepancies in collaboration with internal teams (sales, billing, customer service). Track and document all collection activity, maintaining accurate records of customer communications. Accurately apply payments, reconcile accounts, and manage clean aging of receivables. Prepare and distribute customer statements, aging summaries, and collection reports. Process Improvement & Compliance Identify and help implement improvements to billing, collections, and customer onboarding workflows. Ensure all credit and collections activity aligns with internal policies and applicable regulations. Manage exemption certificate tracking and sales tax billing compliance. Contribute to financial close activities during month-end and year-end cycles. Job Requirements What You Bring: High school diploma. Associates or Bachelors preferred 3-5 years of credit and collections experience, 3-5 years of accounts receivable experience Strong Excel and Microsoft Office skills. Willingness to become a Notary Public (cost covered by company). Experience Preferred: Experience working with lien and bond processes in construction-related industries Experience in a manufacturing setting Titles Encouraged to Apply: Credit Analyst Accounts Receivable Specialist AR/Collections Coordinator Billing & Collections Analyst Credit & Risk Specialist Financial Operations Associate Receivables Analyst