ZipRecruiter
Quality/Customer Service Specialist I $20/hr
ZipRecruiter, Tulsa, Oklahoma, United States, 74145
Job DescriptionJob DescriptionKey Personnel is looking for a detail-oriented and dependable individual with excellent communication skills to work as a Quality Customer Service Specialist for a manufacturing company in Tulsa, OK!
Quality Customer Service Pay Rate: $20/hr
Quality Customer Service Specialist Responsibilities:
Process non-conformance reports promptly and accurately.
Evaluate suppliers using performance data to ensure compliance with quality standards.
Perform internal audits to identify areas for improvement and ensure adherence to quality procedures.
Answer business calls professionally and efficiently, addressing inquiries and resolving issues as needed.
Enter and process customer service orders, including warranty and field service requests, ensuring timely and accurate fulfillment.
Locate and send project files to the Sales department as requested, maintaining organization and confidentiality.
File production orders accurately and maintain appropriate documentation.
Quality Customer Service Specialist Qualifications:
Previous experience in Quality Assurance and/or Customer Service roles .
Familiarity with quality management systems and procedures is a plus.
Bachelor´s desired, but not required
Excellent attention to detail and organizational skills.
Strong communication skills, both verbal and written.
Ability to multitask and prioritize tasks effectively.
Basic Microsoft Office skills, with a focus on Excel, are required.
Team player with a positive attitude and willingness to collaborate across departments.
Key Personnel BenefitsWhile on Key Personnel’s payroll, you can access Key’s benefits package, including health, dental, vision accident, critical illness, term life, short term , PTO and more!For additional job openings visit: www.keyjobs.comKey Personnel is an Equal Opportunity Employer. A drug screen and a background check may be required.
Process non-conformance reports promptly and accurately.
Evaluate suppliers using performance data to ensure compliance with quality standards.
Perform internal audits to identify areas for improvement and ensure adherence to quality procedures.
Answer business calls professionally and efficiently, addressing inquiries and resolving issues as needed.
Enter and process customer service orders, including warranty and field service requests, ensuring timely and accurate fulfillment.
Locate and send project files to the Sales department as requested, maintaining organization and confidentiality.
File production orders accurately and maintain appropriate documentation.
Quality Customer Service Specialist Qualifications:
Previous experience in Quality Assurance and/or Customer Service roles .
Familiarity with quality management systems and procedures is a plus.
Bachelor´s desired, but not required
Excellent attention to detail and organizational skills.
Strong communication skills, both verbal and written.
Ability to multitask and prioritize tasks effectively.
Basic Microsoft Office skills, with a focus on Excel, are required.
Team player with a positive attitude and willingness to collaborate across departments.
Key Personnel BenefitsWhile on Key Personnel’s payroll, you can access Key’s benefits package, including health, dental, vision accident, critical illness, term life, short term , PTO and more!For additional job openings visit: www.keyjobs.comKey Personnel is an Equal Opportunity Employer. A drug screen and a background check may be required.