Omni Hotels & Resorts is hiring: Barista Part Time in San Diego

Barista | Part Time

Location: US-CA-San Diego — San Diego Hotel at the Ballpark

San Diego Hotel at the Ballpark is part of Omni Hotels & Resorts. Omni San Diego Hotel at the Ballpark offers a dynamic environment with training and opportunities for growth.

Overview

The cashier is responsible for handling all food and beverage payment transactions, providing superior customer service, and maintaining cleanliness throughout Fres.Co. The Cashier will prepare well-crafted morning beverages for our guests and will process food orders and deliveries.

Responsibilities

• Complete knowledge of menu and specials. Ability to recite menu details and to comfortably sell and upsell to guests. Exhibit expert knowledge of morning beverages.
• Prepare coffee beverages according to Omni specifications.
• Follow Omni's Moments of Service guidelines for receiving and confirming guest orders.
• Enter all guest orders into the point-of-sale system (MICROS) in accordance with Omni standards.
• Ensure all proper details about order and pricing are communicated with kitchen staff and other team members.
• Keep outlet clean and well-maintained at all times.
• Complete all other duties as assigned.
• Attend all designated staff meetings and training sessions.
• Understand and comply with components of Department Orientation, including:
• Job description and department service standards
• Uniform and grooming standards
• Work schedules, reporting to work, paid time-off, vacation requests
• Cafeteria meal times and other breaks
• Fire alarm and other emergency procedures
• Fire prevention and safety regulations
• Procedures for guest and associate accidents
• Use of hazardous chemicals, The Right to Know Law (OSHA)
• How to continuously improve guest service using the Omni Service Tradition program
• How to meet and exceed service expectations using the Power of One philosophy
• How to acknowledge exceptional guest service using the Omni Service Champions program
• Knowledge of the point of sale system.
• Knowledge of current policies and procedures.
• Proper phone introduction and etiquette for answering inquiries.
• Understand how/where to get needed supply items.
• Opening/closing duties.
• Perform daily side duties.
• Resolve guest complaints and issues.

Qualifications

• Ability and willingness to work a varied schedule which includes weekends and holidays. Shifts could include a combination of morning, mid, and night shifts as required by business levels.
• Ability to effectively communicate in basic English.
• Previous guest service experience required, preferably in an upscale setting.
• Barista or coffeehouse/restaurant experience is preferred.
• Minimum of 1 year cash handling experience.
• Basic math skills with addition and subtraction.
• Valid food handler's certification and TIPS required.
• Hotel experience preferred.
• Must be able to multi-task in a busy environment, follow through on guest requests, ensure guest satisfaction, and work as a team player.
• MICROS experience highly preferred.
• Standing/walking: ability to stand and/or walk for 8 hours at a time (approximately 90%–100% of each shift).

Pay: $23.40/hour. The pay scale provided is a range Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate's qualifications and/or experience.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO poster and its supplement are available online.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please email applicationassistance@omnihotels.com