Logo
HoneyCar

Customer Experience Specialist

HoneyCar, Winchester, Virginia, United States, 22603

Save Job

About HoneyCar

HoneyCar is an exciting tech-driven used vehicle dealer. We blend state-of-the-art technology with a service-driven human touch to deliver a unique car buying experience. We aim to ensure that customers are able to purchase vehicles however they choose. Whether in-store, at home, or a combo of both. Through transparent pricing and a seamless online experience, we support the customers' wishes of working with a member of our team or buying it on their own, online.

HoneyCar believes that happy employees create happy customers and strives to be a "Best Company To Work For". If you're looking for an exciting opportunity to help build a company, learn new skills, and continually improve operations, this is the place for you!

Core Values: Growth Minded - People-Centered - We Own It - Driven For Success

About the position

As a Customer Service Specialist, you will be the vital link between the car and the customer ensuring the customers experience

The Sweetest Way To Buy or Sell Your Car ™. Responding to sales leads and customer inquiries, you'll provide the info customers need through video, text, and phone calls, in order for the customer to make the decision to buy a car. HoneyCar's simple process, transparent market pricing, desirable inventory, and daily onsite training will ensure a successful outcome for the Automotive Sales Professional and the customer!

Benefits

Daily training, coaching, and mentoring

Access top tier industry software

401(k) Plan

Medical/Vision/Dental Package

Long & Short Term Benefits

Life Insurance

Paid Training

Qualifications

1 year auto experience preferred

Have an enthusiastic attitude with high energy throughout the workday

Be a great communicator with customers and team members

Entrepreneurial and ambitious spirit

High School Diploma or equivalent, required

Clean driving record and valid driver's license

Sales experience required

Schedule

Day shift

5 Day work week

Off Sundays

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.