Rocio Camacho-Farmers Insurance Agency
Bilingual Customer Service for SAVANNAH
Rocio Camacho-Farmers Insurance Agency, Savannah, Georgia, United States, 31401
Job Description
Job Description
Our insurance office is quickly growing and we need someone who we can train to fit in our office daily need! The position offered is full time. Our Customer Service Representative needs to meet and exceed customer service standards to current clients while also assisting prospects as they call or come in. Insurance knowledge is a need!
Benefits
Hourly Base Salary Based on Experience Dental Insurance Vision Insurance Hands on Training Career Growth Opportunities Retirement Plan
Responsibilities Answer incoming phone calls. Process customer policy change requests. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Schedule appointments for sales staff to meet prospective customers. Responds to all inquiries, cancellation requests, and sales requests within specified timeframe. Proficiency to multi-task, follow-thru and follow-up. Great Customer Service attitude. Driven and goal-oriented individual. Ability to tactfully handle stressful and difficult situations.
Requirements Bilingual English/Spanish Computer skills Strong oral and written communication skills. P&C License (If it is possible)
Job Description
Our insurance office is quickly growing and we need someone who we can train to fit in our office daily need! The position offered is full time. Our Customer Service Representative needs to meet and exceed customer service standards to current clients while also assisting prospects as they call or come in. Insurance knowledge is a need!
Benefits
Hourly Base Salary Based on Experience Dental Insurance Vision Insurance Hands on Training Career Growth Opportunities Retirement Plan
Responsibilities Answer incoming phone calls. Process customer policy change requests. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Schedule appointments for sales staff to meet prospective customers. Responds to all inquiries, cancellation requests, and sales requests within specified timeframe. Proficiency to multi-task, follow-thru and follow-up. Great Customer Service attitude. Driven and goal-oriented individual. Ability to tactfully handle stressful and difficult situations.
Requirements Bilingual English/Spanish Computer skills Strong oral and written communication skills. P&C License (If it is possible)