ALONJA Enterprises LLC
Customer Support Specialist 3
ALONJA Enterprises LLC, Rocky Mount, North Carolina, United States, 27804
Job Description
Job Description
Looking for real flexibility and a role that fits your life? Join our remote team as a Customer Service Representative and help support real people with real questions — all from the comfort of your own home. Whether you're balancing family life, school, or just looking to avoid the daily commute, this opportunity gives you control and a meaningful way to earn.
What You’ll Do: Answer inbound calls and make follow-up outbound calls
Help customers with questions, concerns, and support
Accurately input customer information into our system
Follow up with care to ensure customer satisfaction when needed
Consistently meet performance goals for growth potential
Requirements
High school diploma or equivalent
Excellent verbal communication skills
A quiet, organized workspace and reliable internet
Proficiency with Windows and general computer use
Flexible schedule availability, including evenings/weekends (set your own schedule)
Technology Requirements (MANDATORY to begin work): Windows 11 desktop or laptop
Minimum 16 GB RAM
No Chromebooks or Apple devices
Dual monitors recommended (not required at application)
USB noise-canceling headset (not required at application)
Hardwired internet connection (not required at application)
Benefits
Work remotely and skip the commute
Set your own schedule
Earn $12–$15/hour to start
Performance-based pay increases
Join a positive, supportive virtual team
Job Description
Looking for real flexibility and a role that fits your life? Join our remote team as a Customer Service Representative and help support real people with real questions — all from the comfort of your own home. Whether you're balancing family life, school, or just looking to avoid the daily commute, this opportunity gives you control and a meaningful way to earn.
What You’ll Do: Answer inbound calls and make follow-up outbound calls
Help customers with questions, concerns, and support
Accurately input customer information into our system
Follow up with care to ensure customer satisfaction when needed
Consistently meet performance goals for growth potential
Requirements
High school diploma or equivalent
Excellent verbal communication skills
A quiet, organized workspace and reliable internet
Proficiency with Windows and general computer use
Flexible schedule availability, including evenings/weekends (set your own schedule)
Technology Requirements (MANDATORY to begin work): Windows 11 desktop or laptop
Minimum 16 GB RAM
No Chromebooks or Apple devices
Dual monitors recommended (not required at application)
USB noise-canceling headset (not required at application)
Hardwired internet connection (not required at application)
Benefits
Work remotely and skip the commute
Set your own schedule
Earn $12–$15/hour to start
Performance-based pay increases
Join a positive, supportive virtual team