Kintegra Health
Asst. Vice President of Medical Operations
Kintegra Health, Gastonia, North Carolina, United States, 28052
Job Description
Job Description Title:
Assistant Vice President – Medical Operations Department:
Administration Status:
Salaried Position
Classification/Category:
Exempt Location:
Various Reports To:
Vice President - Operations Direct Reports:
Practice Managers/Area Practice Managers/Service Line Managers Summary of Position The AVP – Medical Operations provides strategic oversight and ensures operational performance for Medical Operations within an assigned geography, under the direction of the VP of Operations. Provides leadership, guidance, and direction in achieving outcomes consistent with organizational mission, philosophy, goals, and objectives. Assumes leadership responsibility for the assessment, planning, implementation, and evaluation of clinically effective and efficient systems of care and service within the continuum of care. Education:
A Bachelor’s degree in Business Management, Administration, Healthcare or related field; MBA or MHA preferred Experience:
10+ years site operations management experience required Key Responsibilities (10-Core) Supports implementing goals and objectives consistent with the organizational mission and philosophy. Leads the development, implementation, and continuous improvement of care delivery models and services that meet or exceed customer expectations. Provides effective and coordinated leadership of patient care within specified patient service areas. Directs oversight functions responsible for compliance with regulatory, accrediting, and 3rd party payer regulations and standards. Collaborates with other departments within the organization to promote the development and use of evidence-based, outcome-driven treatment methods, which are deemed "best-practice" through comprehensive benchmarking of care provided to patient populations of comparable severity and clinical risk. Maintains flexibility in the business unit which allows for easy transition of resources in order to respond to changes in practice or demand in the health care market. Leads and mentors a multidisciplinary work force, which provides clinically competent, efficient, and compassionate care and services in a professionally challenging work environment. Responsible for the selection, development, and performance of leadership staff in their region. Reviews and evaluates the performance of the leadership staff to ensure a healthy corporate culture and provides leadership to improve their effectiveness and efficiency. Develops and continuously improves mentoring systems to promote knowledge transfer between clinical professionals, which will serve to enhance patient care and promote professional growth. Uses operational and financial data/analytics as well as clinical evidence to guide and drive change in the business unit. Helps to manage fiscal oversite of allocated resources to generate revenue and optimize efficient and effective utilization. Perform other duties as assigned Kintegra Health Core Requirements Patient First
– An approach to care that holds primary, the well-being and desires of the patient Build not Blame –
Focusing first on finding fault with the process rather than the person Integrity and Honesty –
Fostering an acceptance of openness, honesty, and fairness in words, deeds and the use of organizational resources judiciously for both internal and external customers Cooperation and Flexibility –
Related to an internal believe that we function as part of an interdependent team with only shared gains or losses thereby committed to assisting whenever possible beyond the prerequisite job description Culturally Sensitive –
Always working toward increasing one’s ability to understand, communicate with, effectively interact and care for people across cultures, while having an acute awareness of one’s own culture.
Kintegra Health is a is a community sponsored, family-centered provider of health care, health education and preventive care services without regard to the ability to pay. We screen potential employees to first ensure alignment with our core requirements followed by the requisite position skills set. In doing so we need staff committed to this mission who do their best to live and work the characteristics of our core values as we strive to care for ever increasing members of the communities we serve.
Our goals are: To provide continuing comprehensive and accessible primary care services to individuals and families of all economic levels within the counties we service. To provide primary care services to meet the physical as well as social health needs of individuals and families, promoting health maintenance, providing timely diagnostics, treatment and referral services. To emphasize preventive care through patient and community education to help individuals become aware and responsible for their own health behaviors. To employ an interdisciplinary team approach in collaboration with other community providers to provide a continuum of appropriate patient/family-oriented care in a cost-effective manner.
Job Description Title:
Assistant Vice President – Medical Operations Department:
Administration Status:
Salaried Position
Classification/Category:
Exempt Location:
Various Reports To:
Vice President - Operations Direct Reports:
Practice Managers/Area Practice Managers/Service Line Managers Summary of Position The AVP – Medical Operations provides strategic oversight and ensures operational performance for Medical Operations within an assigned geography, under the direction of the VP of Operations. Provides leadership, guidance, and direction in achieving outcomes consistent with organizational mission, philosophy, goals, and objectives. Assumes leadership responsibility for the assessment, planning, implementation, and evaluation of clinically effective and efficient systems of care and service within the continuum of care. Education:
A Bachelor’s degree in Business Management, Administration, Healthcare or related field; MBA or MHA preferred Experience:
10+ years site operations management experience required Key Responsibilities (10-Core) Supports implementing goals and objectives consistent with the organizational mission and philosophy. Leads the development, implementation, and continuous improvement of care delivery models and services that meet or exceed customer expectations. Provides effective and coordinated leadership of patient care within specified patient service areas. Directs oversight functions responsible for compliance with regulatory, accrediting, and 3rd party payer regulations and standards. Collaborates with other departments within the organization to promote the development and use of evidence-based, outcome-driven treatment methods, which are deemed "best-practice" through comprehensive benchmarking of care provided to patient populations of comparable severity and clinical risk. Maintains flexibility in the business unit which allows for easy transition of resources in order to respond to changes in practice or demand in the health care market. Leads and mentors a multidisciplinary work force, which provides clinically competent, efficient, and compassionate care and services in a professionally challenging work environment. Responsible for the selection, development, and performance of leadership staff in their region. Reviews and evaluates the performance of the leadership staff to ensure a healthy corporate culture and provides leadership to improve their effectiveness and efficiency. Develops and continuously improves mentoring systems to promote knowledge transfer between clinical professionals, which will serve to enhance patient care and promote professional growth. Uses operational and financial data/analytics as well as clinical evidence to guide and drive change in the business unit. Helps to manage fiscal oversite of allocated resources to generate revenue and optimize efficient and effective utilization. Perform other duties as assigned Kintegra Health Core Requirements Patient First
– An approach to care that holds primary, the well-being and desires of the patient Build not Blame –
Focusing first on finding fault with the process rather than the person Integrity and Honesty –
Fostering an acceptance of openness, honesty, and fairness in words, deeds and the use of organizational resources judiciously for both internal and external customers Cooperation and Flexibility –
Related to an internal believe that we function as part of an interdependent team with only shared gains or losses thereby committed to assisting whenever possible beyond the prerequisite job description Culturally Sensitive –
Always working toward increasing one’s ability to understand, communicate with, effectively interact and care for people across cultures, while having an acute awareness of one’s own culture.
Kintegra Health is a is a community sponsored, family-centered provider of health care, health education and preventive care services without regard to the ability to pay. We screen potential employees to first ensure alignment with our core requirements followed by the requisite position skills set. In doing so we need staff committed to this mission who do their best to live and work the characteristics of our core values as we strive to care for ever increasing members of the communities we serve.
Our goals are: To provide continuing comprehensive and accessible primary care services to individuals and families of all economic levels within the counties we service. To provide primary care services to meet the physical as well as social health needs of individuals and families, promoting health maintenance, providing timely diagnostics, treatment and referral services. To emphasize preventive care through patient and community education to help individuals become aware and responsible for their own health behaviors. To employ an interdisciplinary team approach in collaboration with other community providers to provide a continuum of appropriate patient/family-oriented care in a cost-effective manner.