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The Bottini Country Financial Agency

Customer Service

The Bottini Country Financial Agency, Saint Peters, Missouri, United States, 63376

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Job Description

Job Description

Join a team that cares about our customers and you!

The Bottini Country Financial Agency in St Peters, Missouri, is looking for an experienced and committed individual to join our team as a

Full-Time Client Retention Specialist . In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role.

Apply now

to join our team and begin a role with excellent career growth and earning potential.

Benefits

Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Life Insurance Hands on Training Mon-Fri Schedule Health Insurance Dental Insurance Retirement Plan Appreciation Lunches Access to Business Coach Weekly team Meetings Home and Work Life Balance

Responsibilities Manage follow-ups on claims, billing issues and policy related updates Update and process changes to client policies (vehicle, home, lienholder, etc.) accurately and quickly Monitor clients policies to ensure they are receiving the best options available Provide white-glove client service to support your legacy of care Proactively offer and schedule insurance & financial reviews with existing clients Ensure clients are always receiving the best options we offer Be the calm, caring voice that supports clients when they need us most

Requirements Detail-obsessed, organized and reliable - you love getting things right Service-driven - you take pride in following up and making clients feel special Proactive Communicator - you don't wait to be told, you spot the need and handle it Empathetic and Client Focused - you listen deeply and care about the people you serve Experienced in client services or administrative roles (insurance experience preferred but not required)