Tony LaMartina Plumbing Company
Customer Service Representative (ServiceTitan Experience a PLUS!)
Tony LaMartina Plumbing Company, Saint Louis, Missouri, United States
Job Description
Job Description
Customer Service Representative – Phone Ninja / ServiceTitan Jedi (Full-Time) Tony LaMartina Plumbing Company – St. Louis, MO $18–$24 an hour + Bonus | Full-Time | In-Person Are you a phone-answering pro with a knack for making people smile — even when their toilet isn’t? Join the team at
Tony LaMartina Plumbing Company , a family-owned business with over four generations of service in St. Louis. We’re growing fast and looking for a dependable, friendly, and organized
Customer Service Representative (CSR)
to help us continue delivering 5-star service. If you love structured workdays, solving problems, and talking to customers who just want someone who
gets it
— we want to meet you. Bonus points if you already know
ServiceTitan
(our software of choice), but we’ll train the right person with the right attitude. Schedule: •Full-time:
Monday–Friday • 7:45 AM – 4:00 PM •No weekends, no nights, and no surprises. Just a solid, reliable schedule. Compensation & Benefits: • $18–$24 per hour
(based on experience and skills) ... and weekly BONUS! •Paid holidays and paid time off •Consistent hours in a friendly, supportive environment •Training provided (especially if you’re new to ServiceTitan) •Fun team culture, occasional snacks, and the occasional dog visit (seriously) Responsibilities: •Answer incoming phone calls with professionalism and a positive attitude •Schedule service appointments quickly and accurately in
ServiceTitan •Communicate with internal team members to keep jobs flowing smoothly •Outbound calls to our members (they're the best!) •Represent the brand with a customer-first mindset (yes, tone
does
matter) Qualifications: • Customer service experience required •Experience with
ServiceTitan
is preferred (but not required — we’ll train the right fit) •Strong verbal and written communication skills •Ability to stay organized and handle multiple priorities •Professional, friendly, and reliable — someone who shows up on time and brings their A-game •Comfortable using computers and modern office tools Why Work Here? •We’re a
family business
trusted in St. Louis for over 4 generations •We have
over 1000 5-star Google reviews
— our customers love us, and you will too •We take plumbing seriously — but not ourselves •You’ll be part of a tight-knit team where your work truly matters Ready to be the calm, confident voice on the other end of the line? Apply now and help us deliver legendary customer experiences — one phone call at a time.
Job Description
Customer Service Representative – Phone Ninja / ServiceTitan Jedi (Full-Time) Tony LaMartina Plumbing Company – St. Louis, MO $18–$24 an hour + Bonus | Full-Time | In-Person Are you a phone-answering pro with a knack for making people smile — even when their toilet isn’t? Join the team at
Tony LaMartina Plumbing Company , a family-owned business with over four generations of service in St. Louis. We’re growing fast and looking for a dependable, friendly, and organized
Customer Service Representative (CSR)
to help us continue delivering 5-star service. If you love structured workdays, solving problems, and talking to customers who just want someone who
gets it
— we want to meet you. Bonus points if you already know
ServiceTitan
(our software of choice), but we’ll train the right person with the right attitude. Schedule: •Full-time:
Monday–Friday • 7:45 AM – 4:00 PM •No weekends, no nights, and no surprises. Just a solid, reliable schedule. Compensation & Benefits: • $18–$24 per hour
(based on experience and skills) ... and weekly BONUS! •Paid holidays and paid time off •Consistent hours in a friendly, supportive environment •Training provided (especially if you’re new to ServiceTitan) •Fun team culture, occasional snacks, and the occasional dog visit (seriously) Responsibilities: •Answer incoming phone calls with professionalism and a positive attitude •Schedule service appointments quickly and accurately in
ServiceTitan •Communicate with internal team members to keep jobs flowing smoothly •Outbound calls to our members (they're the best!) •Represent the brand with a customer-first mindset (yes, tone
does
matter) Qualifications: • Customer service experience required •Experience with
ServiceTitan
is preferred (but not required — we’ll train the right fit) •Strong verbal and written communication skills •Ability to stay organized and handle multiple priorities •Professional, friendly, and reliable — someone who shows up on time and brings their A-game •Comfortable using computers and modern office tools Why Work Here? •We’re a
family business
trusted in St. Louis for over 4 generations •We have
over 1000 5-star Google reviews
— our customers love us, and you will too •We take plumbing seriously — but not ourselves •You’ll be part of a tight-knit team where your work truly matters Ready to be the calm, confident voice on the other end of the line? Apply now and help us deliver legendary customer experiences — one phone call at a time.