City of Chesapeake
Benefits Program Worker II - Ongoing
City of Chesapeake, Chesapeake, Virginia, United States, 23328
Take the Next Step in Your Human Services Career - Join Us as a Benefits Program Worker II (Intake)
Are you experienced in determining eligibility for
TANF , SNAP , and Medicaid ? Do you have a deep understanding of policies and procedures-and know your way around
VaCMS
like a pro? If so, we want to connect with you about an exciting opportunity to make a meaningful impact with the City of Chesapeake's Department of Human Services!
We're looking for a skilled and motivated
Benefits Program Worker II - Intake
to join our team of professionals who are committed to helping individuals and families access vital public benefits and services.
In This Role, You Will:
Conduct client interviews and perform in-depth assessments to determine eligibility for financial and medical assistance programs Navigate complex benefit program policies with confidence and accuracy Use VaCMS and other systems to process applications, track cases, and document outcomes Make timely, sound decisions and ensure all required documentation is accurate and up to date Refer clients to public and private resources that support their overall well-being Maintain a strong focus on service delivery and continuous quality improvement What We're Looking For:
Prior experience determining eligibility for TANF , SNAP , and Medicaid Proficiency in Virginia Case Management System (VaCMS) Strong policy comprehension, communication, and decision-making skills A commitment to public service and a passion for helping others Why Join Us?
Be a vital part of a team that supports the health and stability of our community Work in a supportive, fast-paced environment where no two days are alike Opportunities for professional development and career growth Competitive pay and great benefits in a mission-driven workplace If you're ready to bring your experience, expertise, and empathy to a team that values your contributions- apply today
and be part of something that truly matters.
The City of Chesapeake offers an exceptional range of benefits. Please browse our
Benefits Brochure,
for a full list of benefits and employee perks.
Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT :
Requires a high school diploma or GED / HSE and completion of government assistance programs.
EXPERIENCE REQUIREMENT :
In addition to satisfying the vocational/education standards, this class requires a minimum of four years of experience in eligibility determination for social services programs.
SPECIAL CERTIFICATIONS AND LICENSES :
Must be able to provide a certificate of completion for Phase I and Phase II.
SPECIAL REQUIREMENT :
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-terms department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications
Preferred certification in Phase Policy Training for TANF , Medicaid, and Food Stamps Experience in eligibility determination for government assistance programs administered by the Virginia Department of Social Services One of SPIDeR, VaCMS, DMIS , and MMIS experience in determining Eligibility in the
Intake
unit
Are you experienced in determining eligibility for
TANF , SNAP , and Medicaid ? Do you have a deep understanding of policies and procedures-and know your way around
VaCMS
like a pro? If so, we want to connect with you about an exciting opportunity to make a meaningful impact with the City of Chesapeake's Department of Human Services!
We're looking for a skilled and motivated
Benefits Program Worker II - Intake
to join our team of professionals who are committed to helping individuals and families access vital public benefits and services.
In This Role, You Will:
Conduct client interviews and perform in-depth assessments to determine eligibility for financial and medical assistance programs Navigate complex benefit program policies with confidence and accuracy Use VaCMS and other systems to process applications, track cases, and document outcomes Make timely, sound decisions and ensure all required documentation is accurate and up to date Refer clients to public and private resources that support their overall well-being Maintain a strong focus on service delivery and continuous quality improvement What We're Looking For:
Prior experience determining eligibility for TANF , SNAP , and Medicaid Proficiency in Virginia Case Management System (VaCMS) Strong policy comprehension, communication, and decision-making skills A commitment to public service and a passion for helping others Why Join Us?
Be a vital part of a team that supports the health and stability of our community Work in a supportive, fast-paced environment where no two days are alike Opportunities for professional development and career growth Competitive pay and great benefits in a mission-driven workplace If you're ready to bring your experience, expertise, and empathy to a team that values your contributions- apply today
and be part of something that truly matters.
The City of Chesapeake offers an exceptional range of benefits. Please browse our
Benefits Brochure,
for a full list of benefits and employee perks.
Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT :
Requires a high school diploma or GED / HSE and completion of government assistance programs.
EXPERIENCE REQUIREMENT :
In addition to satisfying the vocational/education standards, this class requires a minimum of four years of experience in eligibility determination for social services programs.
SPECIAL CERTIFICATIONS AND LICENSES :
Must be able to provide a certificate of completion for Phase I and Phase II.
SPECIAL REQUIREMENT :
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-terms department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications
Preferred certification in Phase Policy Training for TANF , Medicaid, and Food Stamps Experience in eligibility determination for government assistance programs administered by the Virginia Department of Social Services One of SPIDeR, VaCMS, DMIS , and MMIS experience in determining Eligibility in the
Intake
unit