DH Pace
Department Coordinator
DH Pace Company, Inc. is seeking to hire a Department Coordinator in our Houston, TX office! The Department Coordinator will effectively coordinate field employees. This individual will ensure that our services will meet or exceed the customer's satisfaction. If you have experience dispatching or scheduling, this role might appeal to you! Primary job functions: Scheduling technicians to customer job sites and collecting, finalizing and submitting job details for processing Continually ensuring technicians' schedules are cleared of completed job tickets and that open job tickets are in correct technicians' schedules for materials ordered, billing and voided tickets Running, reviewing and managing department reports to ensure department is meeting customer expectations and commitments Assisting with billing paperwork and meeting customer billing document requirements Creating and maintaining service tickets to ensure service dates are met Working with estimating team to provide service quotes when required Providing assistance to field techs with technical/mechanical troubleshooting/problem solving Providing accurate work orders and picking lists to the warehouse for inventory pulling Other responsibilities as assigned Qualifications: High School diploma or equivalent. Must have excellent communication skills and focused on customer service. Must have good time management skills, be organized, and have the ability to multi-task. Experience using Microsoft Office Suite (preferred) Experience in the door industry (preferred) Experience in a dispatch or other high volume administration field is a plus but not required. Our benefit offerings include: Medical, dental, and vision options: Available on the first day of the month following your start date! Paid time off plan: 13 days accrued annually during your first year; 16 days accrued during your second year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability And more! Successful completion of references, employment verifications, background check, and drug screen required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
DH Pace Company, Inc. is seeking to hire a Department Coordinator in our Houston, TX office! The Department Coordinator will effectively coordinate field employees. This individual will ensure that our services will meet or exceed the customer's satisfaction. If you have experience dispatching or scheduling, this role might appeal to you! Primary job functions: Scheduling technicians to customer job sites and collecting, finalizing and submitting job details for processing Continually ensuring technicians' schedules are cleared of completed job tickets and that open job tickets are in correct technicians' schedules for materials ordered, billing and voided tickets Running, reviewing and managing department reports to ensure department is meeting customer expectations and commitments Assisting with billing paperwork and meeting customer billing document requirements Creating and maintaining service tickets to ensure service dates are met Working with estimating team to provide service quotes when required Providing assistance to field techs with technical/mechanical troubleshooting/problem solving Providing accurate work orders and picking lists to the warehouse for inventory pulling Other responsibilities as assigned Qualifications: High School diploma or equivalent. Must have excellent communication skills and focused on customer service. Must have good time management skills, be organized, and have the ability to multi-task. Experience using Microsoft Office Suite (preferred) Experience in the door industry (preferred) Experience in a dispatch or other high volume administration field is a plus but not required. Our benefit offerings include: Medical, dental, and vision options: Available on the first day of the month following your start date! Paid time off plan: 13 days accrued annually during your first year; 16 days accrued during your second year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability And more! Successful completion of references, employment verifications, background check, and drug screen required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities