Switchpoint Community Resource Center
Job Type
Part-time
Description
ORGANIZATION:
Friends of Switchpoint is a non-profit organization that has been serving individuals, families, and veterans in Utah who are experiencing poverty and homelessness since 2014.
OUR MISSION
To empower those in need by addressing the underlying cause of poverty, providing a comprehensive plan, and supporting their journey to self-sufficiency.
OUR VISION
Every individual embodies their worth and value with self-esteem, hope and abilities restored, thriving in affordable housing.
CULTURE VALUES:
Kindness - Remember Kindness is Contagious! Connection - It's why we're here and what gives purpose & meaning to life! Kinship - We want you and those we serve to feel a sense of Belonging. Self-Worth - Treat people the way they can become w/True Value & Worth! Self-Reliance - Learn your role and take initiative!! We want "Fishermen"! GUIDING PRINCIPLES:
Golden Rule: To treat all people as we ourselves would wish to be treated. Positive Influence: To judge our effectiveness by the extent to which individual lives are saved & improved by the positive experience of the people we influence. Leadership: To lead by example, developing, promoting, and sharing new ideas and programs to help those experiencing homelessness. Authenticity: To do what we say we do. Transparency: To be open and honest in our relationships. OUR MOTTO:
It Takes All of Us to end homelessness.
PURPOSE:
A Receptionist is a person who supports management at all levels of the organization and generally greets the public and answers the company telephone. ?Their interpersonal skills,?telephone etiquette?and?communication skills?are extremely important in greeting clients, responding to inquiries and representing the company.
Requirements
Job Responsibilities:
Greet Visitors -
By far the most important duty of the Receptionist is to greet and welcome guests.? A good first impression is important as the Receptionist is the first point of contact for the entire organization, which requires a positive attitude and a polished, professional appearance. Remember the Reception area is the first thing a visitor sees when they visit your company. Answer the telephone and take messages -? Answering calls is an extremely important duty of the Receptionist.? While office phone systems and their feature set can vary significantly, it is important to know how to perform the basic tasks that you will be expected to perform daily such as transferring the call, putting the caller on hold, call forwarding and checking voice mail.? Practice using the phone features until they are second nature to you as you don't want to practice on the customer. Keep the reception area clean and well maintained -? As the Receptionist, you are responsible for making sure your lobby is visually clean. Always keep the reception area free of trash. ?If packages arrive during the day, try to get someone from within the organization to pick them up and avoid storing them in the reception area. General filing -? Today a vast majority of company documents are filed electronically, either in the cloud or directly on the servers of the organization.? Despite this migration to electronic filing systems, many companies still maintain a paper filing system to file those documents that cannot be saved electronically such as executed leases, contracts or other legal documents.? Most receptionists are often assigned the task of filing these documents in company filing cabinets. Manage Laundry and other duties as assigned. Recordkeeping and Reporting:
Report critical incident(s) immediately to Regional Director. Collects data necessary to meet funding requirements and statistical reports. Requirements:
Excellent interpersonal skills Good customer service skills Knowledge of essential telephone etiquette Maintain integrity and confidentiality Good communication skills -Ability communicate effectively, both orally and in writing with co-workers, volunteers, stakeholders, and customers Good organizational skills Knowledge of policies and procedures of the organization, assist volunteers, assist volunteers with timecards, and other general duties as needed. Ability to operate standard office equipment, including but not limited to, computers, telephone systems, calculators, copiers, laminator, and facsimile machines. Ability to multi-task as Receptionists. This often requires management of many different tasks at one time including taking messages, scheduling appointments or meetings, and maintain a clean and secure file room for Switchpoint Community Resource Center. Be a team-player and be able to work on their own initiative in a dynamic and challenging environment Must be flexible and willing to change and adapt as the job changes Employee Benefits:
401k EAP (Employee Assistance Program) Full-Time Employee Benefits:
(Eligible 1st of Month after 60-days)
Medical Dental Vision Life & Disability
Compensation
Wage range starts at $10.00 and caps $14.00/hour
Part-Time Position
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We value a diverse workforce.
Salary Description
$10 - $14/hour
Part-time
Description
ORGANIZATION:
Friends of Switchpoint is a non-profit organization that has been serving individuals, families, and veterans in Utah who are experiencing poverty and homelessness since 2014.
OUR MISSION
To empower those in need by addressing the underlying cause of poverty, providing a comprehensive plan, and supporting their journey to self-sufficiency.
OUR VISION
Every individual embodies their worth and value with self-esteem, hope and abilities restored, thriving in affordable housing.
CULTURE VALUES:
Kindness - Remember Kindness is Contagious! Connection - It's why we're here and what gives purpose & meaning to life! Kinship - We want you and those we serve to feel a sense of Belonging. Self-Worth - Treat people the way they can become w/True Value & Worth! Self-Reliance - Learn your role and take initiative!! We want "Fishermen"! GUIDING PRINCIPLES:
Golden Rule: To treat all people as we ourselves would wish to be treated. Positive Influence: To judge our effectiveness by the extent to which individual lives are saved & improved by the positive experience of the people we influence. Leadership: To lead by example, developing, promoting, and sharing new ideas and programs to help those experiencing homelessness. Authenticity: To do what we say we do. Transparency: To be open and honest in our relationships. OUR MOTTO:
It Takes All of Us to end homelessness.
PURPOSE:
A Receptionist is a person who supports management at all levels of the organization and generally greets the public and answers the company telephone. ?Their interpersonal skills,?telephone etiquette?and?communication skills?are extremely important in greeting clients, responding to inquiries and representing the company.
Requirements
Job Responsibilities:
Greet Visitors -
By far the most important duty of the Receptionist is to greet and welcome guests.? A good first impression is important as the Receptionist is the first point of contact for the entire organization, which requires a positive attitude and a polished, professional appearance. Remember the Reception area is the first thing a visitor sees when they visit your company. Answer the telephone and take messages -? Answering calls is an extremely important duty of the Receptionist.? While office phone systems and their feature set can vary significantly, it is important to know how to perform the basic tasks that you will be expected to perform daily such as transferring the call, putting the caller on hold, call forwarding and checking voice mail.? Practice using the phone features until they are second nature to you as you don't want to practice on the customer. Keep the reception area clean and well maintained -? As the Receptionist, you are responsible for making sure your lobby is visually clean. Always keep the reception area free of trash. ?If packages arrive during the day, try to get someone from within the organization to pick them up and avoid storing them in the reception area. General filing -? Today a vast majority of company documents are filed electronically, either in the cloud or directly on the servers of the organization.? Despite this migration to electronic filing systems, many companies still maintain a paper filing system to file those documents that cannot be saved electronically such as executed leases, contracts or other legal documents.? Most receptionists are often assigned the task of filing these documents in company filing cabinets. Manage Laundry and other duties as assigned. Recordkeeping and Reporting:
Report critical incident(s) immediately to Regional Director. Collects data necessary to meet funding requirements and statistical reports. Requirements:
Excellent interpersonal skills Good customer service skills Knowledge of essential telephone etiquette Maintain integrity and confidentiality Good communication skills -Ability communicate effectively, both orally and in writing with co-workers, volunteers, stakeholders, and customers Good organizational skills Knowledge of policies and procedures of the organization, assist volunteers, assist volunteers with timecards, and other general duties as needed. Ability to operate standard office equipment, including but not limited to, computers, telephone systems, calculators, copiers, laminator, and facsimile machines. Ability to multi-task as Receptionists. This often requires management of many different tasks at one time including taking messages, scheduling appointments or meetings, and maintain a clean and secure file room for Switchpoint Community Resource Center. Be a team-player and be able to work on their own initiative in a dynamic and challenging environment Must be flexible and willing to change and adapt as the job changes Employee Benefits:
401k EAP (Employee Assistance Program) Full-Time Employee Benefits:
(Eligible 1st of Month after 60-days)
Medical Dental Vision Life & Disability
Compensation
Wage range starts at $10.00 and caps $14.00/hour
Part-Time Position
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We value a diverse workforce.
Salary Description
$10 - $14/hour