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PrideStaff

Office Assistant/Scheduler

PrideStaff, Fort Lauderdale, Florida, United States, 33323

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Office Assistant/Scheduler

PrideStaff, on behalf of their client in Sunrise, is seeking a detail-oriented and organized Office Assistant/Scheduler to join their team. This role is crucial for managing the daily administrative and scheduling needs of their operations, ensuring smooth communication and efficient workflow. Responsibilities:

Redirect calls and emails to the appropriate team members or departments when necessary. Serve as the primary point of contact for clients and internal staff regarding scheduling and service inquiries. Answer incoming calls and respond to emails in a professional and timely manner. Communicate schedule changes and updates to all relevant parties promptly. Schedule appointments, meetings, and service requests, making sure there are no conflicts or overlaps. Manage and maintain the company's master schedule for all field technicians and service calls. Assist with general administrative tasks, such as filing, data entry, and preparing reports. Track and document all job statuses from initial request to completion. Maintain accurate records of all communications, service requests, and completed jobs. Collaborate with the team to improve scheduling processes and overall efficiency. Proactively identify potential scheduling problems and work to prevent them. Address and resolve scheduling conflicts and client issues efficiently. Qualifications:

Ability to multitask and prioritize tasks effectively in a fast-paced environment Previous experience in an office assistant, administrative, or scheduling role is highly preferred. Strong organizational skills and attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Excellent verbal and written communication skills. Ability to work both independently and as part of a team. Strong problem-solving abilities. A friendly and professional demeanor. PrideStaff is an equal opportunity employer. Compensation / Pay Rate (Up to): $20.00 - $22.00 Per Hour