Technical Business Analyst Job at Altais, Inc. in San Francisco

About Altais:

At Altais, we're on a mission to improve the healthcare experience for everyone-starting with the people who deliver it. We help physicians focus more on patient care and less on paperwork through smarter technology, purpose-built tools, and a team-based model of care.

Our network includes Brown & Toland Physicians, Altais Medical Group, and Family Care Specialists. Together, we're building a more connected, physician-first healthcare system.

About the Role

Are you looking to join a fast-growing, dynamic team?

We're a collaborative, purpose-driven group that's passionate about transforming healthcare from the inside out. At Altais, we support one another, adapt quickly, and work with integrity as we build a better experience for physicians and their patients.

The Clinical Systems Analyst is responsible for leading the analysis, implementation, and optimization of clinical and administrative systems to support organizational goals, improve operational efficiency, and enhance patient care. This role serves as the primary liaison between clinical users, IT teams, and software vendors while ensuring regulatory compliance and high levels of system performance. The Clinical Systems Analyst works collaboratively across multiple departments, providing technical expertise, training, and guidance to ensure successful system adoption and utilization.

You Will Focus On:

• Lead the analysis, design, testing, and implementation of EMR/EHR system enhancements, integrations, and upgrades.
• Manage EMR-related projects end-to-end, including requirements gathering, stakeholder engagement, testing, and deployment.
• Translate clinical and operational needs into technical solutions, ensuring systems are configured to optimize workflows.
• Act as the primary liaison between end users, IT teams, and software vendors to align on system requirements, troubleshoot issues, and implement enhancements.
• Analyze healthcare data from EMR/EHR platforms, claims systems, and quality reporting tools (e.g., HEDIS, CMS Star Ratings) to identify trends and support operational improvements.
• Partner with cross-functional teams to identify and implement process enhancements that improve system usability and end-user satisfaction.
• Provide strategic oversight and mentorship for junior analysts, superusers, and other team members involved in clinical systems support.
• Ensure compliance with HIPAA, NCQA, CMS, and other healthcare data privacy and security regulations.
• Stay current on industry trends, emerging technologies, and evolving regulatory requirements to inform system strategy and continuous improvement.

The Skills, Experience & Education You Bring

• Bachelor's degree in Health Information Systems, Computer Science, Healthcare Administration, or a related field (or equivalent experience).
• Minimum of 5 years' experience supporting Athena software required

Base Salary

$80,000 - $90,000/yr

You Share Our Mission & Values:

Compassion

We act with empathy and a deep respect for the challenges faced by physicians and their patients. Our work is driven by a genuine commitment to improving lives and ensuring that care is delivered with dignity, understanding, and humanity.

Community

We foster a culture of collaboration--with physicians, patients across the healthcare ecosystem, and among our teams. By building strong, trusted relationships, we create a unified community focused on advancing patient care and physician well-being.

Leadership

We lead with integrity and vision, setting the standard for excellence in physician support and healthcare innovation. Through collaboration and expertise, we empower others to lead, drive change, and shape the future of care.

Excellence

We are relentlessly focused, results-driven, and accountable for delivering measurable value to physicians and the patients they serve. Our high standards reflect our commitment to excellence, operational discipline, and continuous improvement.

Agility

We embrace change as a constant and respond swiftly to the evolving needs of the healthcare industry. With flexibility and forward-thinking, we adapt, innovate, and act decisively to keep physicians at the forefront.

Altais values the contribution each Team Member brings to our organization. Final determination of a successful candidate's starting pay will vary based on several factors, including, but not limited to education and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.

The anticipated pay range for this role is listed in our salary posting for transparency but may vary based on factors including the candidate's qualifications, skills, and experience.

Altais and its subsidiaries and affiliates are committed to protecting the privacy and security of the personal information you provide to us. Please refer to our 'CPRA Privacy Notice for California Employees and Applicants' to learn how we collect and process your personal information when you apply for a role with us.

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.