Administrative Assistant Job at BCforward in Phoenix

1 week ago Be among the first 25 applicants

This range is provided by BCforward. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $20.00/hr

Direct message the job poster from BCforward

Senior Lead Talent Acquisition | Bachelor of Technology (B.Tech.)

Position Title: Administrative Assistant

Location: 100 N 15th Ave Phoenix, AZ 85007

Expected Duration: 06 months contract

Pay Rate: $20/hr.

Required Skills

2 Years of Client Facing Experience

3 Years of Front Desk Experience

Preferred Skills

Google Workspace

The Administrative Assistant 2 (AA2) plays a key role in ensuring smooth front desk operations and exceptional customer service. Under the direction of the Support Services Manager, they will assist with the daily coordination of administrative support. See below for a list of daily responsibilities.

• Monitoring and responding to all department requests through a shared inbox

• Customer service interaction is a primary aspect of this role, as the AA2 screens visitors, customers, and external vendors, directing them to the appropriate internal personnel.

• Serves as a point-of-contact for the division when accepting legal documents, such as Garnishments and Service of Legal Process.

• Answers both internal and external calls, provides helpful information, responds to inquiries, and resolves complaints efficiently. They ensure that all voicemail messages are reviewed daily and that customer inquiries are promptly addressed.

• Responsible for receiving, sorting, scanning, and delivering all incoming mail and packages. This includes confidential documents, ACH applications, and returned Warrants of Payment. They ensure timely preparation and distribution of outgoing mail, tracking both incoming and outgoing correspondence daily

This position's efforts support the department’s overall productivity and commitment to excellent customer service. Standard Work for front desk procedures will be provided to ensure consistent and efficient operations. Looking for 2-3 years of client facing/front desk experience.

100% Onsite. Please only submit candidates that are available for a virtual interview within 2 days. Resumes will be pushed daily.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Administrative

• Industries

  Retail

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Inferred from the description for this job

Medical insurance

Vision insurance

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