The TJX Companies, Inc. is hiring: Retail Associate in Gurnee

Join to apply for the Retail Associate role at The TJX Companies, Inc.

Marshalls

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

Opportunity: Grow Your Career

Responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store to support the needs of the business.

1. Role models established customer experience practices with internal and external customers
2. Supports and embodies a positive store culture through honesty, integrity, and respect
3. Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
4. Promotes credit and loyalty programs
5. Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
6. Accurately processes and prepares merchandise for the sales floor following company procedures and standards
7. Initiates and participates in store recovery as needed throughout the day
8. Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
9. Provides and accepts recognition and constructive feedback
10. Adheres to all labor laws, policies, and procedures
11. Supports and participates in store shrink reduction goals and programs
12. Participates in safety awareness and maintains a safe environment
13. Other duties as assigned

Who We’re Looking For: You

1. Possesses excellent customer service skills
2. Able to work a flexible schedule to support business needs
3. Possesses strong communication and organizational skills with attention to detail
4. Capable of multi-tasking
5. Able to respond appropriately to changes in direction or unexpected situations
6. Capable of lifting heavy objects with or without reasonable accommodation
7. Works effectively with peers and supervisors
8. Retail customer experience preferred

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Additional benefits eligibility based on service or hours include: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. Benefits are subject to change. Contact your TJX representative for more info.

We promote a supportive work environment, competitive salary, and benefits. TJX is an equal opportunity employer, providing reasonable accommodations in accordance with the Americans with Disabilities Act and applicable laws.

Address

6128 Grand Avenue

Location

USA Marshalls Store 0516 Gurnee IL

Compensation

Starting pay range: $15.00 to $15.50 per hour. Actual pay depends on skills, qualifications, and experience.

#J-18808-Ljbffr